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What is Servme?
Servme serves as a comprehensive software solution designed to elevate the dining experience for patrons while streamlining restaurant management. It includes an intuitive reservation system that accommodates both online and offline bookings, effectively reducing the likelihood of no-shows and cancellations through secure payment processing. The platform also features a guest relationship management system that enables personalized experiences, coupled with marketing automation tools for effective email and SMS campaigns. Its table management functions ensure optimal seating arrangements, and robust data reporting and analytics allow for performance tracking across multiple locations. Moreover, Servme offers interactive digital menus and efficient waitlist management to further enhance customer engagement. Built to integrate smoothly with existing systems, Servme aims to increase restaurant occupancy and boost sales, making it an essential tool for establishments of any size. By leveraging this innovative technology, restaurants can improve operational efficiency while simultaneously elevating customer satisfaction and fostering loyalty among their guests. Ultimately, adopting Servme not only transforms the way restaurants operate but also enriches the overall dining experience for every guest.
What is Hostie?
Hostie is a cutting-edge platform that utilizes artificial intelligence to improve communication between restaurants and their guests, acting as a virtual concierge that handles every call, text, and message in the distinctive tone of the venue. This innovative solution reduces the likelihood of missed reservations, boosts potential income, and enhances operational efficiency by automatically managing incoming communications, such as phone calls, texts, and emails, through human-like conversational AI. Furthermore, it provides real-time insights into customer interactions and retains transcripts, all while safeguarding guest history and data under the restaurant's management to guarantee a uniform service experience. Hostie integrates effortlessly with prominent reservation systems and POS platforms, streamlining the handling of reservations, adjustments, event inquiries, and cross-channel messaging, in addition to supporting multilingual communication in over 20 languages to cater to a varied clientele without language barriers. Crafted by professionals with experience in the restaurant sector, Hostie not only frees staff from mundane communication tasks but also focuses on delivering a seamless and enjoyable guest experience, ultimately driving greater customer satisfaction and loyalty. As the hospitality industry continues to evolve, solutions like Hostie play a crucial role in ensuring that establishments effectively meet the needs of their patrons in an increasingly competitive market.
Integrations Supported
Instagram
Aloha Cloud by NCR Voyix
Bird
Cisco CX Cloud
Google Cloud Platform
Maitre'D POS
Olo
OpenTable
PAR POS
Painapo
Integrations Supported
Instagram
Aloha Cloud by NCR Voyix
Bird
Cisco CX Cloud
Google Cloud Platform
Maitre'D POS
Olo
OpenTable
PAR POS
Painapo
API Availability
Has API
API Availability
Has API
Pricing Information
$129 per month
Free Trial Offered?
Free Version
Pricing Information
$199 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Servme
Date Founded
2017
Company Location
United Arab Emirates
Company Website
www.servmeco.com
Company Facts
Organization Name
Hostie
Date Founded
2024
Company Location
United States
Company Website
hostie.ai/
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management