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What is Shade?

Shade is a cutting-edge file storage solution tailor-made for post-production teams. By merging features from traditional tools like LucidLink, Frame.io, and Iconik into a unified platform, it enables teams to effectively store, collaborate on, and rapidly find every clip. With its state-of-the-art AI-driven auto-tagging, facial recognition for easy searching, and secure client delivery, Shade eliminates the tedious manual organization that typically hampers efficiency. This platform is embraced by studios and production companies, leading to a notable decrease in search times, faster onboarding processes for editors, and enhanced collaboration among remote teams. Trusted by major industry players and boasting a community of over 100,000 production companies and creative teams across the U.S. and Europe, Shade is transforming the post-production landscape. Its distinctive combination of advanced functionality and operational efficiency sets it apart as an exceptional option within the industry. By simplifying complex workflows, Shade is not just a tool; it’s a game changer for creative professionals.

What is Alhena?

Alhena AI is a comprehensive AI chatbot and shopping assistant platform designed to enhance eCommerce customer service and drive sales growth. The platform uses AI to recommend products, automate customer support tasks such as order tracking and returns, and provide real-time, personalized shopping guidance. By integrating with major eCommerce platforms like Shopify, WooCommerce, and Salesforce, Alhena AI ensures a seamless experience for both customers and businesses. With the ability to analyze customer data and optimize interactions, Alhena AI helps businesses improve customer satisfaction, increase conversions, and streamline support workflows. Its advanced analytics capabilities also provide actionable insights, enabling businesses to refine their product offerings and enhance overall performance.

Media

No images available

Media

Integrations Supported

Confluence
Discord
Freshdesk
GPT-4
Gladly
Gmail
Gorgias
Intercom
Klaviyo
Kustomer
Microsoft Outlook
Notion
Salesforce
Shopify
Slack
Telegram
WooCommerce
Zendesk
Zendesk Explore

Integrations Supported

Confluence
Discord
Freshdesk
GPT-4
Gladly
Gmail
Gorgias
Intercom
Klaviyo
Kustomer
Microsoft Outlook
Notion
Salesforce
Shopify
Slack
Telegram
WooCommerce
Zendesk
Zendesk Explore

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shade Inc

Date Founded

2022

Company Location

United States

Company Website

shade.inc/

Company Facts

Organization Name

Alhena.ai

Date Founded

2022

Company Location

United States

Company Website

alhena.ai/

Categories and Features

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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