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What is Sherlock?

The landscape of Software as a Service (SaaS) is thriving! Equip your customer-facing teams with the vital resources they require to guide users from trial periods to lasting loyalty. Elevate your entire product-led environment with insightful data concerning product interaction. It's crucial that your teams are well-informed to avoid navigating in uncertainty! Ditch the need for an additional customer relationship management system by opting for a more sophisticated alternative. Arm your go-to-market departments with the essential engagement metrics needed for their success, while avoiding the burden of another heavy CRM. In the current SaaS environment, the focus is on experiencing the product prior to committing to a purchase. Transition from traditional Marketing Qualified Leads (MQLs) to a lead qualification method that emphasizes prospects most likely to convert. Sherlock analyzes engagement and activation patterns over time, enabling your Sales team to focus on product-qualified leads instead of chasing unproductive avenues. By turning all in-app interactions into an engagement score, Sherlock provides a transparent ranking of your most and least engaged users. Furthermore, for accounts with multiple users, Sherlock also evaluates engagement at the account level, offering a thorough perspective on user activity. This forward-thinking strategy not only aids teams in making informed, data-driven choices but also significantly boosts overall customer satisfaction and loyalty. Embracing this approach will undoubtedly set your business apart in a competitive market.

What is Amplitude?

Developing products that deliver impressive results is crucial. Amplitude acts as a product intelligence platform tailored to support teams in effectively converting, engaging, and retaining their customer base. Digital product development teams utilize Amplitude to understand user behavior, refine experiences, and boost customer retention rates. By analyzing customer interactions with your digital products, teams can speed up their release cycles, evaluate their impact, and clearly visualize user journeys. Customizing product experiences can significantly enhance engagement, increase conversion rates, and strengthen customer loyalty. Through product intelligence, teams gather vital data and insights necessary for creating outstanding product experiences on a large scale. Employ self-service analytics to gain insights into performance, understand the underlying reasons, and explore avenues for product improvements. Furthermore, align decision-making processes while integrating seamlessly with your existing workflows and technology stack to implement swift changes, ensuring your products adapt in response to customer demands. This comprehensive approach not only drives immediate results but also nurtures a culture of continuous improvement and innovation within your organization, paving the way for sustained success.

Media

Media

Integrations Supported

Appcues
Salesforce
Segment
Slack
BOSCO
Canvas AI
Census
Chameleon
Convert Experiences
Integry
Maropost
Mozart Data
Nango
Pipedrive
Quickwork
Redocly
RudderStack
Scispot
Secoda
mParticle

Integrations Supported

Appcues
Salesforce
Segment
Slack
BOSCO
Canvas AI
Census
Chameleon
Convert Experiences
Integry
Maropost
Mozart Data
Nango
Pipedrive
Quickwork
Redocly
RudderStack
Scispot
Secoda
mParticle

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sherlock

Company Location

United States

Company Website

www.sherlockscore.com

Company Facts

Organization Name

Amplitude

Date Founded

2012

Company Location

United States

Company Website

amplitude.com

Categories and Features

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Popular Alternatives

Popular Alternatives

Segment Reviews & Ratings

Segment

Twilio