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What is Shieldify?

Shieldify is a groundbreaking platform that utilizes artificial intelligence to assist businesses in efficiently managing and mitigating chargebacks, thereby safeguarding merchant accounts from penalties and possible closures. By automating the dispute management process, Shieldify enables companies to allocate more time and resources towards growth strategies instead of getting bogged down by tedious manual chargeback tasks. The platform's distinctive algorithm enhances both the likelihood of successfully resolving disputes and the speed of their resolution, making it a practical solution for many businesses. Additionally, Shieldify provides comprehensive analytics that deliver crucial insights into chargeback trends and origins, helping companies identify and address underlying issues. With key features such as automated dispute handling, proactive notifications for chargeback prevention, and an intuitive analytics dashboard, the platform significantly boosts its overall utility. Ultimately, Shieldify not only helps businesses maintain stronger merchant accounts but also allows them to concentrate on their primary operations and future growth. As a result, companies can navigate the complexities of chargebacks with greater confidence and efficiency.

What is Amiko?

Presenting a groundbreaking digital platform that expertly manages the entire dispute process, from enhancing communication between cardholders and merchants to overseeing resolution and arbitration through Mastercom and VROL. This state-of-the-art solution operates as a virtual agent for fraud and disputes, featuring sophisticated chatbot functionalities that tackle potential fraud challenges and various dispute conversations directly within your application or portal. By converting case management into a digital format, it achieves unprecedented levels of process automation—optimizing everything from case initiation and collaboration with merchants to fraud reporting and bulk handling—leading to extraordinary efficiency gains. The system also integrates data pre-filling and validation processes to minimize errors committed by agents, while smart deadline tracking and case prioritization guarantee that no critical timelines are missed. Transition seamlessly from your existing dispute management tools or expensive outsourcing options to Amiko, resulting in a tenfold increase in operational efficiency and the complete removal of dispute write-off limits. By streamlining the intricacies of fraud and dispute management, Amiko also ensures a smooth onboarding experience for new agents, facilitating their integration into a more efficient framework. This revolutionary approach not only boosts operational effectiveness but also positions your organization as a leader in the realm of dispute resolution technology, paving the way for future advancements in the field. Increased efficiency and enhanced agent training will further solidify your competitive advantage in the market.

Media

Media

Integrations Supported

Ethoca
Authorize.Net
Stripe
Worldpay

Integrations Supported

Ethoca
Verifi

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Shieldify

Company Location

United States

Company Website

shieldify.com

Company Facts

Organization Name

Rivero

Company Location

Switzerland

Company Website

rivero.tech/amiko

Categories and Features

Chargeback Management

Not specified

Categories and Features

Chargeback Management

Not specified

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Popular Alternatives