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What is Shieldify?

Shieldify is a groundbreaking platform that utilizes artificial intelligence to assist businesses in efficiently managing and mitigating chargebacks, thereby safeguarding merchant accounts from penalties and possible closures. By automating the dispute management process, Shieldify enables companies to allocate more time and resources towards growth strategies instead of getting bogged down by tedious manual chargeback tasks. The platform's distinctive algorithm enhances both the likelihood of successfully resolving disputes and the speed of their resolution, making it a practical solution for many businesses. Additionally, Shieldify provides comprehensive analytics that deliver crucial insights into chargeback trends and origins, helping companies identify and address underlying issues. With key features such as automated dispute handling, proactive notifications for chargeback prevention, and an intuitive analytics dashboard, the platform significantly boosts its overall utility. Ultimately, Shieldify not only helps businesses maintain stronger merchant accounts but also allows them to concentrate on their primary operations and future growth. As a result, companies can navigate the complexities of chargebacks with greater confidence and efficiency.

What is FusionDMS?

FusionDMS is an all-encompassing software solution tailored for effectively managing disputes in community banks and credit unions. It streamlines the intake and case tracking processes for a variety of dispute types, such as debit and credit card challenges, ACH transactions, ATM disputes, checks, and remittance transfers. This tool enables staff to efficiently route cases, monitor their status, comply with Regulation E deadlines and alerts, document investigative actions, and maintain a comprehensive audit trail. The platform enhances workflow management for chargebacks, representments, and arbitration, significantly boosting the efficiency of dispute handling. A standout feature is the Chargeback Intercept, which empowers merchants to assess qualifying card disputes and offer a credit before a formal chargeback is filed. FusionDMS also works seamlessly with third-party investigators and can integrate with core systems from prominent financial technology providers like Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Financial institutions can choose to deploy the software on their own infrastructure or take advantage of FIntegrate’s AWS-hosted environment. Furthermore, FusionDMS thoroughly tracks disputes from their inception to resolution, ensuring a clear and streamlined process for all stakeholders involved. By adopting this software, financial organizations can greatly enhance their dispute resolution capabilities while also improving customer satisfaction levels. Overall, FusionDMS represents a crucial advancement in the tools available to financial institutions for managing disputes effectively.

Media

Media

No images available

Integrations Supported

Authorize.Net
Ethoca
Stripe
Worldpay

Integrations Supported

Finastra
Fiserv

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Shieldify

Company Location

United States

Company Website

shieldify.com

Company Facts

Organization Name

FIntegrate Technology

Date Founded

2009

Company Location

United States

Company Website

fintegratetech.com

Categories and Features

Chargeback Management

Not specified

Categories and Features

Banking

Not specified

Popular Alternatives

Popular Alternatives

No Alternatives
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