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What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

What is Brisc AI?

Brisc represents an innovative insurance software solution powered by AI that seeks to boost efficiency, simplify workflows, and enhance decision-making for insurance teams by automating complex operational tasks across various domains, such as carriers, managing general agents (MGAs), reinsurers, and brokers. The software features a suite of dedicated AI agents that act as digital employees, adeptly managing responsibilities like reconciling bordereaux with financial statements, extracting and verifying submissions and claims data, and prioritizing submissions based on underwriting criteria while following defined business protocols and processes. Equipped with a user-friendly natural language AI interface and a centralized hub called Brisc Insights, users have the capability to ask questions, gather instant insights, and collaborate with agents to refine workflows, generate reports, and automate labor-intensive tasks. Furthermore, Brisc is constructed on a powerful AI framework that consolidates data, sustains contextual comprehension, and continually adapts, utilizing advanced technologies that allow it to understand, analyze, and act on intricate insurance documents. This groundbreaking approach not only enhances operational efficiency but also allows insurance professionals to dedicate more time to strategic initiatives, ultimately driving growth and innovation within the industry. By minimizing the routine burden of operational duties, Brisc transforms the role of insurance teams, enabling them to prioritize high-value activities that can lead to better outcomes for their clients.

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Integrations Supported

Adobe Acrobat Reader
Azure Marketplace
Azure OpenAI Service
ChatGPT
Claude
Microsoft Azure
Microsoft Excel

Integrations Supported

Adobe Acrobat Reader
Azure Marketplace
Azure OpenAI Service
ChatGPT
Claude
Microsoft Azure
Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Company Facts

Organization Name

Brisc AI

Date Founded

2023

Company Location

Canada

Company Website

brisc.ai/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

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