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What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

What is DRILLER?

DRILLER is a cutting-edge analytics platform aimed at transforming the digitization and comprehensive analysis of insurance portfolios by effectively managing both structured and unstructured data. This solution significantly improves the understanding of the portfolio's resilience and the nature of claims. By utilizing its advanced features, it accelerates reserve releases, leading to reduced requirements for solvency capital and minimized capital costs. The innovative tool leverages artificial intelligence to perform in-depth evaluations of portfolios and claims, while also predicting potential adverse developments in claims through a sophisticated severity scoring mechanism. Furthermore, it enables the prompt identification of claims that may be either under-reserved or over-reserved. Users gain access to fully searchable documentation and claims, coupled with valuable insights into the structure of the portfolio. The tool excels in recognizing various elements such as characters, numbers, and sentiment while efficiently categorizing documents and identifying specific characteristics of claims. It also simplifies the process of reviewing and prioritizing critical claims that require urgent attention, all supported by automated analysis across the entire portfolio, thereby enhancing both operational efficiency and informed decision-making. In addition, the platform continually evolves to incorporate user feedback, ensuring it remains relevant and effective in meeting the dynamic needs of the insurance industry.

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Company Facts

Organization Name

DGTAL

Company Location

Germany

Company Website

dgtal.io/products/

Categories and Features

AI Insurance

Not specified

Claims Processing

Not specified

Categories and Features

AI Insurance

Not specified

Insurance

Not specified

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