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What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

What is Fermion Merimen?

We are pioneers in creating a collaborative platform aimed at enhancing information sharing throughout the insurance industry. Leading the way in implementing Software as a Service (SaaS) tailored for the motor insurance sector, we have successfully woven this cutting-edge solution into numerous insurance community networks. Our offerings enable clients to scale their operations effectively while keeping costs in check, facilitating rapid changes with lower risks and manageable expenditures, all backed by our strong infrastructure. This dedication to innovation not only boosts operational efficiency but also prepares our clients for long-term success in a progressively competitive environment. Furthermore, our platform fosters a sense of community and partnership among insurers, ultimately driving collective advancement in the industry.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Company Facts

Organization Name

Fermion

Company Location

India

Company Website

www.merimen.com

Categories and Features

AI Insurance

Not specified

Claims Processing

Not specified

Categories and Features

Claims Processing

Claim Resolution Tracking
Electronic Claims

Insurance

Not specified

Insurance Policy

Not specified

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