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What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

What is Five Sigma?

Five Sigma has set out on a mission to enable claims organizations to adopt innovative solutions. Their array of claims management tools and unique platform provides insurers with the resources needed to adjust their claims processes in a rapidly changing landscape. With a comprehensive selection of Claims-First Cloud-Native and User-Centric products, Five Sigma empowers adjusters to handle claims with greater efficiency and speed. By automating repetitive administrative tasks, adjusters are able to focus on making well-informed decisions, while the system adeptly takes care of the remaining operations. The introduction of Clive™ by Five Sigma marks a significant advancement in the industry, as it is the first AI-driven claims adjuster designed to transform how insurers, MGAs, and TPAs process claims. Utilizing advanced AI and automation technology, Clive enhances the entire claims lifecycle, starting from the First Notice of Loss (FNOL) right through to the final settlement. This intelligent agent not only increases the efficiency of claims management but also enhances precision and minimizes expenses by automating a range of tasks, ultimately creating a more seamless and effective process for all parties involved. Furthermore, Five Sigma’s commitment to innovation is paving the way for a new era in claims management that promises to benefit the entire industry.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Company Facts

Organization Name

Five Sigma

Company Location

United States

Company Website

www.fivesigmalabs.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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