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What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

What is ManageMy?

ManageMy functions as a digital insurance solution designed to help insurance carriers modernize their operations, improve customer interactions, and simplify policy management while enabling them to keep their existing core systems intact. Acting as a robust "deep front-end" interface, it seamlessly integrates and orchestrates various backend systems—including policy administration, billing, claims management, and external tools—providing a unified digital experience for agents, clients, and internal teams. By leveraging this orchestration layer, insurers are empowered to unify their data, automate workflows, and create comprehensive digital customer journeys that span the entire insurance lifecycle, from obtaining quotes and purchasing policies to account management and claims resolution. The platform also includes dedicated modules that support crucial insurance functions such as sales enablement, policy servicing, and claims processing. These interconnected modules work together to accelerate the quoting process, boost customer engagement, and reduce operational bottlenecks through tailored automation, leading to a more agile and effective insurance landscape. Ultimately, this seamless technological integration yields significant advantages for both insurers and their clients, fostering a more dynamic and responsive insurance ecosystem. Additionally, the platform's adaptability allows it to evolve alongside industry changes, ensuring that users remain at the forefront of insurance innovation.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Company Facts

Organization Name

ManageMy

Date Founded

2018

Company Location

United States

Company Website

managemy.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

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