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What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

What is MotionsCloud?

An advanced mobile and AI-driven platform is engineered to drastically reduce insurance claim expenses and accelerate the claim process from several days down to just a few hours. By leveraging the MotionsCloud estimation engine, damage assessments are conducted in real-time, providing prompt and precise evaluations. The evidence gathered is of high quality, incorporating various media types such as text, audio, images, and video. This evidence is meticulously stored with stringent security measures in place, effectively mitigating the risk of fraud. Claims specialists actively engage with clients via voice and video calls to streamline the claim settlement process. This improved approach not only enhances customer satisfaction but also fosters a sense of loyalty among clients, highlighting the significance of efficient service in the insurance sector. A seamless claims experience can transform one-time claimants into long-term customers, showcasing the value of a responsive service. Ultimately, this innovative solution guarantees that clients receive timely assistance while preserving the integrity and reliability of the claims process.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Company Facts

Organization Name

MotionsCloud

Date Founded

2016

Company Location

Germany

Company Website

motionscloud.com

Categories and Features

AI Insurance

Not specified

Claims Processing

Not specified

Categories and Features

AI Insurance

Not specified

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