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What is Shift Claims?

Shift Technology’s Claims platform redefines insurance claims management by leveraging Agentic AI to automate, advise, and collaborate at every stage of the process. Unlike traditional claims systems, it is built to manage real-world complexity across simple auto claims, high-value liability cases, and everything in between. Its suite of AI Agents—including Assessment, Triage, Advisor, and STP—bring specialized expertise to extract, structure, and analyze claims data with unprecedented depth. These agents continuously improve through Shift’s “insurance common sense layer,” learning from industry data and insurer-specific workflows. Insurers can detect fraud, evaluate coverage, assess damage, and advise customers faster and with greater accuracy than ever before. At the same time, the platform prioritizes human collaboration, ensuring that teams remain in control while benefiting from AI-driven insights. Integration is seamless, enabling deployment alongside existing claims and core systems without costly disruption. By reducing manual workloads, accelerating investigations, and improving accuracy, Shift Claims helps insurers deliver faster resolutions and more transparent service. Policyholders experience smoother, more reliable claims outcomes, while insurers cut costs and boost customer loyalty. With Agentic AI, Shift is setting a new standard for claims transformation in the global insurance industry.

What is Reserv?

Reserv is an AI-powered insurance claims platform that helps insurers manage and optimize claims processing across the property and casualty sector. It combines advanced technology with experienced claims professionals to deliver efficient and accurate outcomes. The platform uses artificial intelligence to automate repetitive tasks, allowing adjusters to focus on more complex and critical cases. Reserv provides analytics and reporting tools that offer detailed insights into claims performance, helping organizations make informed decisions. It supports a wide range of claim types and operates across multiple regions, including North America, the United Kingdom, and the European Union. The system is built on a modern, scalable technology stack that enables easy integration with existing systems and partners. Reserv also emphasizes structured data collection, making it easier for organizations to analyze trends and improve processes. Its customizable workflows allow insurers to tailor the platform to their specific operational needs. The platform is designed to enhance the overall claims experience for insurers, adjusters, and policyholders. It helps reduce inefficiencies and improve turnaround times through automation and better data visibility. Reserv also acts as a strategic partner by providing expertise and insights to address industry challenges. Its AI-driven tools support faster decision-making and improved service quality. By combining automation, analytics, and human expertise, Reserv helps insurers modernize their claims operations and achieve better outcomes.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/claims

Company Facts

Organization Name

Reserv

Date Founded

2022

Company Location

United States

Company Website

www.reserv.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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