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What is Shift Subrogation?

Shift Subrogation is an innovative software-as-a-service (SaaS) platform powered by artificial intelligence that independently identifies, assesses, and highlights potential subrogation recovery opportunities for insurance companies, particularly within the Property & Casualty (P&C) industry. By merging structured data such as policy details and claims with unstructured text, including loss descriptions and comments from adjusters, the system utilizes generative AI along with a range of analytical models to determine liability, apply relevant state laws and negligence principles, and examine exposures while factoring in statute limitations and jurisdictional regulations, as well as referencing external sources like product recalls. It generates alerts that come with scores and detailed explanations for each recovery opportunity, enabling claims handlers to grasp not only which cases are worth pursuing but also the rationale behind each suggestion. The platform also features continuous monitoring of claims, adapting alerts as new information emerges or as assessments of recoverability evolve over time. This ongoing vigilance helps insurance firms stay informed and take proactive steps in their recovery strategies, ultimately enhancing their operational efficiency in managing subrogation claims. Consequently, the integration of advanced technology ensures that these companies are equipped with the insights needed to maximize their recovery potential effectively.

What is Claims Signal?

Claims Signalâ„¢ is an innovative quality assurance solution for claims, created by Aon and Athenium Analytics, aimed at assisting insurers in identifying high-risk claims at an earlier phase. By enhancing the overall experience for policyholders, this platform has the potential to significantly improve claims indemnity and expenses, with estimates ranging from 4% to 6%. In the current dynamic landscape of insurance, claims teams are under increasing pressure to boost customer satisfaction, optimize workflows, and reduce financial losses. While regular quality audits can successfully uncover the underlying issues and divergences from best practices, the insights gleaned from these evaluations might not be available for weeks or months after a claim has been finalized. Envision having the capability to monitor open claims in real-time and address quality issues proactively before they adversely affect outcomes. The Claims Signal platform employs cutting-edge artificial intelligence to analyze open claims, pinpoint emerging challenges, and generate instant alerts, enabling frontline managers to act swiftly before a claim is resolved. By incorporating predictive analytics along with timely notifications, insurers can potentially decrease claims leakage by as much as 4%, thereby revolutionizing the claims management landscape. This forward-thinking methodology not only boosts operational productivity but also cultivates a mindset of ongoing enhancement among claims teams, ultimately leading to a more responsive and effective claims handling process. As a result, insurers can better align their strategies with customer needs and market demands.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shift Technology

Date Founded

2013

Company Location

France

Company Website

www.shift-technology.com/products/subrogation

Company Facts

Organization Name

Athenium Analytics

Company Location

United States

Company Website

www.athenium.com/products/claims-signal/

Categories and Features

Categories and Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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