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What is Shipalytics?

Take your shipping management to new heights by concentrating on the essential aspects of your business, while we help you unlock the full potential of your shipping capabilities. Our Small Parcel Analytics tool streamlines the process of analyzing your costs and returns. With our fully self-service model, you can sidestep the need for consultants and expensive audits, granting you total control through Shipalytics. We emphasize the importance of your carrier relationships, fostering collaborative growth and smooth interactions. With a strong commitment to security, we implement cutting-edge protocols to safeguard your data at all times. Our user-friendly dashboard offers a holistic view of your operations, making it easier to spot unexpected trends and expenses. By simply signing up and uploading your invoices, you can benefit from our extensive consulting experience, which will provide valuable insights into your shipping practices and revolutionize your logistics approach. Ultimately, we supply you with the necessary resources to confidently and clearly navigate the complexities of your shipping environment. Plus, our ongoing support ensures you are never alone in your journey toward improved shipping efficacy.

What is Dispatchly?

Dispatchly is a specialized software solution that streamlines shipment audits by detecting parcels that are delayed, misplaced, or damaged, while also automatically handling refund claims with the relevant carriers for you. The platform monitors shipments across more than 380 carriers, including well-known companies like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring adherence to each carrier's service level agreements. When a parcel does not comply with the expected standards, Dispatchly collects the necessary documentation and files the claim ahead of the deadline. Users can securely link their carrier API keys, which are encrypted and limited to claim-related functions, with the option to revoke access anytime via the user dashboard. Furthermore, Dispatchly features a carrier scorecard that assesses each carrier based on metrics such as on-time delivery performance, incidence of damage, and the efficiency of claims processing. Refunds are credited directly to your carrier account, allowing you to keep the entire refunded amount. The service operates with a clear monthly fee structure that avoids any commission on recovered funds, ensuring that you retain 100% of what is reimbursed. This all-encompassing strategy promotes both transparency and efficiency in addressing shipment-related concerns, ultimately enhancing the overall user experience. With its comprehensive features, Dispatchly not only simplifies the audit process but also empowers users to effectively manage their shipping logistics.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$200 per user, per month
Free Trial Offered?

Pricing Information

€899/month (billed annually)

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Shipalytics

Date Founded

2019

Company Location

United States

Company Website

www.shipalytics.com

Company Facts

Organization Name

Dispatchly

Date Founded

2025

Company Location

Netherlands

Company Website

dispatch.ly

Categories and Features

Parcel Audit

Automated Audit
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Categories and Features

Parcel Audit

Not specified

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