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What is Shop Social?

Your distinctive style is what differentiates you from the competition! Elevate ordinary e-commerce images into eye-catching alternatives that truly stand out. Consider using styled photographs in a slider format on your homepage or dedicate a social content page within your online store, which could potentially boost your conversion rates significantly, by as much as six times! Connecting your curated Shop Social Instashop feed to your website (for example, yourdomain.com/shopsocial) is a breeze and requires no coding skills. By showcasing these striking style photos, you can motivate your visitors to make purchases and lead them directly to your product pages with a simple click. Additionally, inspire not only the visitors on your site but also your entire Instagram audience to explore your unique URL instead of sending them to external sites. By concentrating on your own web address, you can turn Instagram engagement into real business success. Moreover, you can create shoppable galleries from your Instagram content directly for your online shop, which will not only boost your social sales but also facilitate more efficient selling techniques. It’s crucial to maximize your returns from social commerce via your Facebook shop, even while navigating the complexities of achieving ROI on a platform with billions of users. In today's digital marketplace, visually appealing content is vital for capturing attention and driving sales effectively, ensuring that your brand remains relevant and competitive.

What is MOON Chat?

MOON Chat functions as an AI-powered chatbot and messaging platform specifically designed for e-commerce websites and online enterprises. It leverages a retailer's inventory, website content, and policies to efficiently respond to customer questions while displaying product cards that include images, prices, and direct links, all while confirming product availability before making suggestions. Moreover, it provides authenticated users with access to order and shipping information, collects contact details for future outreach, and facilitates interactions through a website widget as well as popular messaging services like WhatsApp, Facebook Messenger, and Instagram. In addition, store staff can directly participate in social media conversations when required. MOON Chat offers seamless integration with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and it is compatible with Google Merchant product feeds, simplifying its installation on WordPress and various other sites. This service operates on a cloud subscription basis with multiple monthly plans and includes a trial option, while the Shopify app also provides a free version. Furthermore, the adaptability of MOON Chat empowers businesses to significantly improve their customer support functions and foster greater customer engagement, ultimately benefiting overall sales and satisfaction. As a result, MOON Chat stands out as an essential tool for online retailers aiming to enhance their customer experience.

Media

Media

Integrations Supported

Instagram
Facebook
Google Analytics

Integrations Supported

Instagram
Facebook Messenger
Gomag
Google Merchant Center
PrestaShop
Shopify
Telegram
WhatsApp
WooCommerce
WordPress

API Availability

API Availability

Pricing Information

$40.83 per month
Billed annually
Free Trial Offered?

Pricing Information

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Shop Social

Date Founded

2016

Company Website

shopsoci.al/

Company Facts

Organization Name

THE MOON Agency

Date Founded

2019

Company Location

Romania

Company Website

moonchat.ro/en/

Categories and Features

Social Commerce

Not specified

Categories and Features

AI Chatbots

Not specified

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