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What is Sidetrade Augmented Revenue?

Augmented Revenue utilizes Sidetrade’s AI assistant, Aimie, to analyze customer behavior and identify the best strategies for retaining clients while increasing sales. Through the deployment of tailored offers and marketing campaigns, businesses can significantly elevate customer lifetime value by capitalizing on upsell and cross-sell opportunities. With the aid of predictive analytics, Augmented Revenue empowers organizations with the necessary insights to understand customer actions and implement proactive strategies to maintain customer loyalty and stimulate sales expansion. Aimie continuously examines real-time data to uncover behavioral trends and provides actionable recommendations aimed at strengthening customer allegiance while uncovering additional sales opportunities. By applying Sidetrade’s specialized algorithms, she can forecast potential customer churn in the near term. This critical insight enables businesses to evaluate potential revenue losses stemming from customers at risk of leaving and to enact preemptive measures to keep them engaged. Furthermore, Augmented Revenue pinpoints the most promising offers or actions likely to succeed in creating upsell or cross-sell opportunities with existing customers, thus fostering enhanced business outcomes. In leveraging these comprehensive insights, organizations can formulate a more effective and strategic approach to both customer engagement and sustainable revenue growth, ensuring they remain competitive in an ever-evolving market.

What is Etiya CRM?

For any organization striving for achievement, building exceptional customer relationships is crucial, and the first step in this journey is adopting a clear and effective customer relationship management (CRM) strategy. CRM involves all the techniques, practices, and technologies that organizations employ to manage interactions with both current and potential customers. By utilizing effective CRM strategies, businesses can develop deeper connections with their clientele, which in turn fosters greater loyalty and retention, factors that greatly affect a company's bottom line. Etiya's Customer Relationship Management solution offers a flexible, customer-centric, omni-channel experience that empowers organizations to exceed customer expectations through interactions on diverse platforms and channels. Moreover, Etiya CRM includes a thorough, integrated lead-to-cash process that streamlines customer management. By analyzing social media, companies can uncover communities of interest and identify potential avenues for cross-selling and upselling, thus further enhancing customer relationships. In this rapidly changing market landscape, harnessing these insights is not just beneficial; it can serve as a significant competitive edge for businesses looking to thrive. Consequently, investing in effective CRM solutions is more critical than ever for sustained success.

Media

Media

Integrations Supported

Wipro Cloud Studio
Amazon Web Services (AWS)

Integrations Supported

Wipro Cloud Studio
Amazon Web Services (AWS)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sidetrade

Company Location

France

Company Website

www.sidetrade.com/augmented-cash/augmented-revenue/

Company Facts

Organization Name

Etiya

Company Location

Netherlands

Company Website

www.etiya.com/en/products/customer-relationship-management

Categories and Features

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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