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What is Siit?
Deliver outstanding service experiences for your employees by actively engaging, supporting, and communicating effectively on a large scale. Boost your operational efficiency while preserving a personal touch, ensuring that your team's productivity is optimized without sacrificing their overall experience. Strive for the perfect blend of automation and personal interaction to cultivate robust employee connections. Facilitate the acceleration and growth of employee services tailored for organizations of any scale with an intuitive, user-friendly, and modern IT service management solution. Oversee everything from requests to automation effortlessly on a unified platform, reducing administrative loads and winning the appreciation of your team! Simplify onboarding, support, and engagement processes through a single, cohesive platform. Empower your representatives to work more efficiently and hasten the closure of tasks! Seamlessly integrate with all your current tools to procure valuable insights, leading to a more rewarding employee experience. Automate tedious processes and assess your strategies to enhance results. Siit provides you with the resources to manage your employee experiences effectively, guaranteeing a positive workplace for everyone. Ultimately, nurturing a culture of support and efficiency fosters a more engaged and motivated workforce, which can significantly benefit the organization as a whole. By prioritizing employee satisfaction, companies can create a thriving environment that drives success and growth.
What is Ambit?
Ambit is an innovative Conversational Artificial Platform designed to facilitate the creation of smart chatbots or Digital Employees that can engage with customers around the clock via any communication channel.
With Ambit's Digital Employees, businesses can automate customer inquiries, which not only accelerates response times but also cuts customer service costs by removing mundane, repetitive tasks. Companies utilizing our platform often report savings of up to 30% in their customer service expenditures.
The platform collects a wealth of information regarding customer feedback and concerns, empowering businesses to address their needs effectively—both in the present and looking ahead.
Having partnered with numerous globally recognized brands, we are committed to developing and implementing digital employees that enhance efficiency, deliver actionable insights, and optimize customer interactions, ultimately leading to greater satisfaction and loyalty.
Our technology not only streamlines operations but also fosters a deeper understanding of customer dynamics, enabling companies to stay ahead in a rapidly evolving market.
Integrations Supported
Slack
ADP Workforce Now
Amazon Web Services (AWS)
Ashby
Confluence
Copper
Google
Greenhouse
Gusto
Jenkins
Integrations Supported
Slack
ADP Workforce Now
Amazon Web Services (AWS)
Ashby
Confluence
Copper
Google
Greenhouse
Gusto
Jenkins
API Availability
Has API
API Availability
Has API
Pricing Information
€45 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Siit
Company Location
France
Company Website
www.siit.io
Company Facts
Organization Name
Ambit
Date Founded
2017
Company Location
New Zealand
Company Website
ambit.ai
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
