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What is Silverware?

Globally acknowledged by leading brands, Silverware emerges as a top innovator in advanced technology tailored for the Hospitality Industry. Our mission focuses on improving operational effectiveness and increasing our clients' profitability by consistently delivering the most inventive solutions while refining every aspect of guest interaction. Catering to elite Hotels & Resorts, large restaurant chains, and major venues, we are discerning in our client partnerships. Our collaborators view us not just as a preferred technology partner but also trust in our dedication to ongoing innovation and change, as we work hand-in-hand with them to realize their goals. Central to our technological developments is the enhancement of guest experiences, which we consider crucial. If you have yet to integrate Silverware into your operations, you are missing out on the benefits that distinguished establishments globally have already adopted and are now enjoying. By choosing to invest in our solutions, you set your brand up for success in a competitive landscape, ensuring you remain at the forefront of industry advancements. Your commitment to superior guest experiences will not only differentiate your brand but also foster long-lasting loyalty among your clientele.

What is Digital Dining?

Digital Dining stands out as the perfect point of sale solution for a variety of establishments, including hotel restaurants needing a flexible system for charging rooms, bars requiring swift cash transaction capabilities, and table service restaurants that seek effective management of reservations and waitlists. By boosting staff efficiency, you can craft personalized experiences that encompass everything from guest seating and service to payment processing and managing customer information, such as loyalty card details. This system brings POS functionalities right to your guests, streamlining their time spent at the bar, on patios, and at tables. With the availability of portable handheld devices, servers are able to quickly take and submit orders, answer questions, and more effectively market additional menu items. You can also ensure that your most popular offerings are always in stock while monitoring which team members excel in upselling, as well as identifying the dishes and promotions that deliver the highest profit margins. Additionally, gain critical insights into every significant aspect of your restaurant and franchise through detailed, tailored reporting options. You have the added benefit of customizing and designing your own checks, receipts, authorization slips, and preparation layouts, which enhances branding and personalization in your venue. This extensive level of personalization not only elevates the dining experience for guests but also empowers staff to perform their roles more effectively. Ultimately, the integration of Digital Dining into your operations can lead to improved customer satisfaction and increased revenue.

Media

Media

Integrations Supported

Flipdish
HubWorks Retail Task Management System
WISK
7shifts
Ameego
Atlas Direct Tips
Crave
INTELITY
Incentivio
Maestro PMS
Push Operations
SevenRooms
Shogo
WebRezPro
Yellow Dog Inventory
Zip Forecasting
eCard Systems

Integrations Supported

Flipdish
HubWorks Retail Task Management System
WISK
7shifts
Ameego
Atlas Direct Tips
Crave
INTELITY
Incentivio
Maestro PMS
Push Operations
SevenRooms
Shogo
WebRezPro
Yellow Dog Inventory
Zip Forecasting
eCard Systems

API Availability

Has API

API Availability

Has API

Pricing Information

$49.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Silverware

Company Location

United States

Company Website

www.silverwarepos.com

Company Facts

Organization Name

Menusoft Systems

Date Founded

1984

Company Location

United States

Company Website

www.heartland.us/products/point-of-sale/restaurant/digital-dining

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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