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What is Silverware?

Silverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.

What is DinePlan?

The DinePlan Suite has been thoughtfully crafted, refined, and consistently updated to meet the evolving requirements of various restaurant business models and their complex operations. Our all-encompassing strategy encompasses every component of the suite along with our DineConnect cloud-based system. It includes a multitude of features such as sold-out notifications, petty cash oversight, blind counting, combo deals, upselling functions, and a robust promotion management system. Users have access to a variety of reporting tools that enable them to assess and improve operational effectiveness. A key highlight is the Department tab, which supports the management of different concepts and pricing strategies seamlessly. Moreover, it simplifies the management of order details with functionalities such as kitchen notes, options for delayed serving, and customizable dish modifiers. This comprehensive strategy not only streamlines operations but also empowers restaurant owners to adapt their services efficiently to meet the unique demands of their clientele. Ultimately, such flexibility is crucial in today’s fast-paced dining environment.

Media

Media

Integrations Supported

7shifts
Adaco
Atlas Direct Tips
Flipdish
HubWorks Retail Task Management System
INTELITY
Maestro PMS
MarketMan
Mirada XD
Push Operations
SevenRooms
Shogo
Twilio
ValueLink Appraisal Management
Venga
WISK
WebRezPro
Yellow Dog Inventory
Zip Forecasting
eCard Systems

Integrations Supported

7shifts
Adaco
Atlas Direct Tips
Flipdish
HubWorks Retail Task Management System
INTELITY
Maestro PMS
MarketMan
Mirada XD
Push Operations
SevenRooms
Shogo
Twilio
ValueLink Appraisal Management
Venga
WISK
WebRezPro
Yellow Dog Inventory
Zip Forecasting
eCard Systems

API Availability

Has API

API Availability

Has API

Pricing Information

$49.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Silverware

Date Founded

1992

Company Location

Canada

Company Website

www.silverwarepos.com

Company Facts

Organization Name

LEVELFIVE

Company Location

Singapore

Company Website

www.dineplan.net

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Cloud Kitchen Management

Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

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