Ratings and Reviews 11 Ratings
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What is Silverware?
Silverware is built for hospitality environments where complexity is the norm—not the exception.
Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem.
Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption.
Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.
What is Insight360?
Insight360 presents a holistic platform tailored for overseeing multi-unit restaurant operations effectively. By effortlessly connecting with various source systems like POS, Guest Satisfaction, Cost and Accounting, Drive-thru, Payroll, and more, our solution centralizes all information under one login, making reporting and analytics more accessible. This unified access to data grants you a broad view of your enterprise, enabling rapid and informed decision-making grounded in real-time insights. Furthermore, Insight360 not only boosts operational efficiency but also encourages a more strategic framework for managing restaurants. Ultimately, our platform serves as a vital tool for restaurateurs aiming to enhance their overall performance and adaptability in a competitive market.
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Integrations Supported
7shifts
Access Procure Wizard
Ameego
COGS-Well
Craftable
Crave
Flipdish
Givex
HubWorks Retail Task Management System
MarketMan
Integrations Supported
7shifts
Access Procure Wizard
Ameego
COGS-Well
Craftable
Crave
Flipdish
Givex
HubWorks Retail Task Management System
MarketMan
API Availability
Has API
API Availability
Has API
Pricing Information
$49.00/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Silverware
Date Founded
1992
Company Location
Canada
Company Website
www.silverwarepos.com
Company Facts
Organization Name
Insight360
Date Founded
2005
Company Location
United States
Company Website
insight360.analytix.com
Categories and Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management