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What is SimboConnect?

SimboConnect functions as an Intelligent Virtual Assistant (IVA) tailored for healthcare practitioners of various scales, delivering a Software as a Service (SaaS) solution that optimizes both incoming and outgoing phone interactions. This cutting-edge bot adeptly interacts with patients via phone, handling a spectrum of queries ranging from straightforward appointment bookings to intricate medication refill requests and callback inquiries, all while autonomously fulfilling certain requests and guiding others to the right personnel to ensure all appointments and tasks are managed effectively. Moreover, SimboConnect organizes patient communications in a coherent manner, which facilitates extensive automation and provides valuable analytics insights. Its all-encompassing 360-degree follow-up dashboard enables healthcare providers to view a complete log of patient interactions in a single, easily accessible location. Patients enjoy quick responses without enduring long wait times or navigating cumbersome interactive voice response systems, which enhances their experience. In addition, healthcare facilities gain peace of mind knowing that no calls or appointment requests are missed, significantly improving the patient experience overall. By integrating seamlessly into healthcare workflows, this solution not only elevates operational efficiency but also cultivates deeper connections between patients and providers, ultimately fostering a more supportive healthcare environment. As such, the implementation of SimboConnect can lead to transformative improvements in patient satisfaction and operational effectiveness within healthcare systems.

What is Careforce?

Careforce creates AI Workers tailored for the healthcare sector, which help reduce the burden of coordination on staff by autonomously reaching out to patients through multiple channels, including phone calls, texts, emails, and mail, to facilitate visits, schedule screenings, and oversee onboarding tasks. These cutting-edge agents function independently without needing to integrate into pre-existing systems, operate seamlessly across various platforms, and offer support in 29 languages, all while utilizing over 50 different outreach scripts and achieving an impressive 80% conversion rate from conversations to bookings, thereby increasing efficiency in patient interactions. Their capacity to adjust to various communication styles enhances their role in improving the overall patient experience, making them a crucial asset for healthcare organizations aiming for better patient engagement. Moreover, the implementation of AI Workers empowers healthcare teams to focus on more critical tasks, ultimately leading to higher quality care for patients.

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Simbo AI

Date Founded

2019

Company Location

United States

Company Website

www.simbo.ai/

Company Facts

Organization Name

Careforce

Date Founded

2024

Company Location

United States

Company Website

careforce.ai/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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