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What is SimboConnect?

SimboConnect functions as an Intelligent Virtual Assistant (IVA) tailored for healthcare practitioners of various scales, delivering a Software as a Service (SaaS) solution that optimizes both incoming and outgoing phone interactions. This cutting-edge bot adeptly interacts with patients via phone, handling a spectrum of queries ranging from straightforward appointment bookings to intricate medication refill requests and callback inquiries, all while autonomously fulfilling certain requests and guiding others to the right personnel to ensure all appointments and tasks are managed effectively. Moreover, SimboConnect organizes patient communications in a coherent manner, which facilitates extensive automation and provides valuable analytics insights. Its all-encompassing 360-degree follow-up dashboard enables healthcare providers to view a complete log of patient interactions in a single, easily accessible location. Patients enjoy quick responses without enduring long wait times or navigating cumbersome interactive voice response systems, which enhances their experience. In addition, healthcare facilities gain peace of mind knowing that no calls or appointment requests are missed, significantly improving the patient experience overall. By integrating seamlessly into healthcare workflows, this solution not only elevates operational efficiency but also cultivates deeper connections between patients and providers, ultimately fostering a more supportive healthcare environment. As such, the implementation of SimboConnect can lead to transformative improvements in patient satisfaction and operational effectiveness within healthcare systems.

What is Eon Patient Management?

Eon Patient Management (EPM) stands out as an advanced platform focused on the intelligent detection, monitoring, and handling of incidental findings across diverse disease types. Utilizing a sophisticated AI engine, EPM effectively scrutinizes radiologists' reports to extract essential information, achieving an outstanding accuracy rate of 98.3%, thus eliminating the need for further expert evaluations. The platform independently formulates care plans and referrals based on well-established clinical guidelines, significantly boosting program efficiency and enabling widespread in-network referrals. Moreover, EPM persistently monitors patient progress, allowing for real-time modifications to care and communication strategies to ensure timely follow-ups. With its seamless integration with leading electronic health record systems like Epic and Cerner, EPM enables bi-directional data exchange that fosters comprehensive patient management. In addition, its extensive reporting capabilities provide critical insights into operational, clinical, and financial metrics, paving the path for continual program enhancement. This innovative methodology not only leads to better patient outcomes but also fosters a more efficient healthcare delivery system, ultimately benefiting both providers and patients alike. The potential for EPM to revolutionize patient management practices is indeed substantial.

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Integrations Supported

EPIC HRMS
MEDITECH Expanse
McKesson Connect
athenaOne

Integrations Supported

EPIC HRMS
MEDITECH Expanse
McKesson Connect
athenaOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Simbo AI

Date Founded

2019

Company Location

United States

Company Website

www.simbo.ai/

Company Facts

Organization Name

Eon Patient Management

Date Founded

2014

Company Location

United States

Company Website

www.eonhealth.com/epm

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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