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support

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What is Simphony POS?

Oracle's Simphony POS system offers a comprehensive solution for managing a variety of food and beverage establishments, ranging from local coffee shops to prestigious fine dining restaurants and large quick-service chains located in stadiums and amusement parks globally. This dynamic, all-in-one cloud-based POS platform enables restaurateurs to effortlessly optimize both online and in-person operations from any device, processing billions of transactions each year to guarantee outstanding service. With its adaptable cloud features, extensive integration capabilities, and affordable monthly subscription options, Simphony effectively meets the diverse needs of both small, single-location eateries and expansive enterprises operating in 180 countries. The system equips staff and patrons with real-time information, simplifying the ordering process and ensuring immediate communication between the kitchen and front-of-house staff. Additionally, it automates the delivery of updates concerning daily specials, menu alterations, and customized promotions to all relevant channels, fostering a unified dining experience. This functionality not only boosts operational efficiency but also significantly elevates customer satisfaction, establishing it as an essential resource for contemporary restaurants. As the industry evolves, the importance of such innovative technology will only grow, solidifying Simphony's role in shaping the future of dining.

What is Craver?

We offer a tailor-made mobile application specifically designed for restaurants and cafes. This innovative solution boosts your revenue by enhancing your brand identity and engaging customers more effectively, ultimately leading to increased profits. By streamlining the ordering process, accelerating delivery times, and alleviating the burden on staff, we enable you to save both time and money while ensuring customer satisfaction. In the current fiercely competitive landscape, restaurants face challenges not only from other eateries but also from various food delivery platforms. These platforms often impose steep commissions and can divert loyal patrons while also gaining access to valuable customer data. Recognizing that customer information is a restaurant's most precious asset, we empower businesses to develop their own apps featuring essential tools like mobile ordering, secure payment options, and loyalty programs, all aimed at nurturing and expanding their customer base. Our approach not only helps you maintain control over your customer relationships but also fosters growth in a challenging market.

Media

Media

Integrations Supported

Atlas Direct Tips
Auphan Dining
Call2Kitchen
Flipdish
OPERA Cloud Central
Oracle MICROS Express Station
Oracle MICROS Gift and Loyalty
Oracle MICROS Labor Management
Oracle MICROS POS
Orderlord
STEM
Servme
SevenRooms
Shift
SocialCrowd
SpeedLine Pizza POS
TableCheck
TableRes
TimeShareWare
Worldpay

Integrations Supported

Atlas Direct Tips
Auphan Dining
Call2Kitchen
Flipdish
OPERA Cloud Central
Oracle MICROS Express Station
Oracle MICROS Gift and Loyalty
Oracle MICROS Labor Management
Oracle MICROS POS
Orderlord
STEM
Servme
SevenRooms
Shift
SocialCrowd
SpeedLine Pizza POS
TableCheck
TableRes
TimeShareWare
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Company Facts

Organization Name

Craver

Date Founded

2018

Company Location

Canada

Company Website

hubs.li/H0_DvCk0

Categories and Features

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Cloud Kitchen Management

Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Recipe Costing

Analytics/Reporting
Demand Planning
Inventory Management
Menu Management
Nutrition/Allergen Management
Online Ordering
Point of Sale
Recipe Management

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Mobile App Development

Access Controls / Permissions
Any App Development Language
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Drag and Drop Editor
Enterprise Mobility (EMM/MAM)
FaceID and TouchID
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
No Dependencies
No-Code
Reporting / Analytics
Single Sign-On (SSO)
Source Control
Visual Editor

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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