Simphony POS Reviews & Ratings

Simphony POS

1.0 out of 5 stars
Silverware Reviews & Ratings

Silverware

4.3 out of 5 stars
Company Website for Silverware

Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 1 out of 5 stars
features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 12 Ratings

Total 4 out of 5 stars
ease 4.5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

What is Simphony POS?

Oracle's Simphony POS system offers a comprehensive solution for managing a variety of food and beverage establishments, ranging from local coffee shops to prestigious fine dining restaurants and large quick-service chains located in stadiums and amusement parks globally. This dynamic, all-in-one cloud-based POS platform enables restaurateurs to effortlessly optimize both online and in-person operations from any device, processing billions of transactions each year to guarantee outstanding service. With its adaptable cloud features, extensive integration capabilities, and affordable monthly subscription options, Simphony effectively meets the diverse needs of both small, single-location eateries and expansive enterprises operating in 180 countries. The system equips staff and patrons with real-time information, simplifying the ordering process and ensuring immediate communication between the kitchen and front-of-house staff. Additionally, it automates the delivery of updates concerning daily specials, menu alterations, and customized promotions to all relevant channels, fostering a unified dining experience. This functionality not only boosts operational efficiency but also significantly elevates customer satisfaction, establishing it as an essential resource for contemporary restaurants. As the industry evolves, the importance of such innovative technology will only grow, solidifying Simphony's role in shaping the future of dining.

What is Silverware?

Silverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.

Media

Media

Integrations Supported

Atlas Direct Tips
Flipdish
SevenRooms
Yellow Dog Inventory
MVI
Oracle MICROS Express Station
PouchNATION
STEM
SocialCrowd
SynergySuite
TableRes
TimeShareWare
TipHaus

Integrations Supported

Atlas Direct Tips
Flipdish
SevenRooms
Yellow Dog Inventory
Ameego
MarketMan
ValueLink Appraisal Management
WISK
WebRezPro
Zip Forecasting
eCard Systems

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$49.00/month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Company Facts

Organization Name

Silverware

Date Founded

1992

Company Location

Canada

Company Website

www.silverwarepos.com

Categories and Features

Bar POS

Not specified

Food Delivery

Not specified

Point of Sale

Not specified

Recipe Costing

Analytics/Reporting
Demand Planning
Inventory Management
Menu Management
Nutrition/Allergen Management
Online Ordering
Point of Sale
Recipe Management

Restaurant Management

Not specified

Restaurant POS

Not specified

Categories and Features

Point of Sale

Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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