Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is SimpleCity?
Our committed support team brings a wealth of knowledge in the urban sector, guaranteeing that you receive timely and valuable help to make your tasks more manageable. In addition to our support offerings, we also provide our clients with a Client Portal that features an extensive Knowledge Base, User Groups, hands-on training sessions, and personalized Learning Journeys that can be pursued at your own pace. At gWorks, we are dedicated to empowering you with essential skills, as we believe in enabling your journey towards greater self-sufficiency. We are always looking to maximize educational opportunities that can elevate our clients' capacities. Every new city implementation comes with practical training, highlighting our dedication to providing local governments with intuitive software supported by our extensive expertise and customer service that prioritizes your success. Furthermore, gWorks delivers an array of Professional Services tailored to help local governments optimize their operations, gather crucial data, digitize maps, manage budgeting, and much more to ensure they are well-prepared for the future. By emphasizing both technological and educational support, we not only enhance individual skills but also cultivate a cooperative atmosphere that positively impacts the overall effectiveness of local governance. Our comprehensive approach ensures that clients are not just equipped with tools but also with the confidence and knowledge to use them effectively.
What is Citybase Serve?
We improve the connections between governmental bodies and utilities for the greater good of all citizens, exemplifying the principle that Smart Cities Benefit All. Utilizing advanced technology within the public sector allows for simplified bill payment processes tailored to the diverse needs of residents. Individuals should have the freedom to manage their payments, request services, or obtain information using their preferred methods, whether that be online, via phone, at a self-service kiosk, or in-person with a cashier. We tackle the various obstacles present in the public sector, offering solutions that enhance both simple transactions and complex procedures, from paying water bills to submitting applications for homestead deductions. Our digital and integrated tools not only improve data management but also optimize the experiences of staff members. The flexible nature of our government technology allows for quick adaptations to new regulations, resulting in better outcomes and enhanced user satisfaction. Across the United States, numerous cities, counties, and utility companies are leveraging citybase technology to promote fair debt collection practices, speed up payment processes, and provide customized service delivery options. Our team mirrors the accessibility of our technology, showing a real dedication to creating seamless and effective interactions for every user involved. By focusing on user experience, we strive to make civic engagement not only more accessible but also more enjoyable for all participants. Ultimately, our mission is to empower communities through innovative solutions that foster collaboration and transparency.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
gWorks
Date Founded
1999
Company Location
United States
Company Website
www.gworks.com/solutions/simplecity/
Company Facts
Organization Name
Citybase
Company Location
United States
Company Website
thecitybase.com
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management