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Ratings and Reviews 0 Ratings
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What is SimpleInspire?
Smart Automation greatly enhances productivity for users involved in client servicing tasks. By minimizing manual tasks, it creates a more favorable experience for both users and their clients. Rather than linking annual system expenses to the performance of your business, we strategically align these costs with the services we provide. Our platform facilitates thorough management of the entire policy lifecycle, handling various transactions, including rating, validation, quoting, binding, issuance, and modifications. It comes equipped with a strong double-entry accounting structure to manage all financial transactions associated with policies and claims effectively. A feature for real-time policy coverage verification is also included, which aids in the meticulous management of reserves, loss payments, and expenses at a detailed claims level. Policyholders can easily verify their coverage, print policy documents, track claim statuses, review their accounts, and make payments. The application boasts a variety of pre-built integrations, such as Payment Gateway, Replacement Cost Valuation, Insurance Credit Scores, Motor Vehicle Records, and eSignatures. Furthermore, a mobile application is available to enable field adjusters to effortlessly upload assessments and photos into the claims system, thereby further optimizing the claims process. This technological integration not only streamlines operations but also fosters improved communication and efficiency throughout the organization, ultimately delivering a superior service experience. As a result, businesses can focus on growth while relying on automated solutions to handle routine tasks effectively.
What is ClaimXperience?
Claims representatives now have the unprecedented chance to collaborate closely with policyholders throughout the claims process. By engaging policyholders more deeply, not only is customer satisfaction boosted, but it also aids in reducing the costs associated with managing claims. Nowadays, policyholders expect a high level of service that accommodates their availability rather than that of the representatives. When policyholders take an active role in every step of the claims process, their satisfaction significantly improves. Utilizing the ClaimXperience video collaboration tool provides the benefit of "eyes-on-site" from your office, facilitating effective triage and assessment of damage severity. This heightened accuracy allows for a greater number of claims to be resolved directly, thereby cutting down on expenses related to in-person visits. Additionally, when an on-site evaluation becomes necessary, you can guarantee that the appropriate expert is sent out from the start, further optimizing the process. This innovative approach ultimately cultivates a more effective and customer-oriented claims experience that meets the evolving needs of policyholders. As a result, both sides can enjoy a smoother interaction that builds trust and efficiency.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SimpleSolve
Company Location
United States
Company Website
www.simplesolve.com
Company Facts
Organization Name
Xactware
Date Founded
1986
Company Location
United States
Company Website
www.xactware.com/en-us/solutions/policyholder-self-serve/claimxperience/overview/
Categories and Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management
Categories and Features
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting