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AteraAtera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
What is SimplyDesk?
Enhance the efficiency of your IT asset management with our automated network inventory tool, while simultaneously improving user support through our Helpdesk software. Our Helpdesk solution allows you to effectively manage your clients and their service agreements, which significantly increases their satisfaction levels. Equip your team with an IT helpdesk platform that simplifies the process of meeting customer support demands. This all-encompassing solution provides precise identification, inventory management using Barcode and RFID labels, and streamlined oversight of your movable assets. Your clientele, whether they are internal staff or external customers, will value a prompt service that swiftly resolves their concerns. The helpdesk software features a centralized, quick, and effective system that can be accessed from any device at any time, ensuring that customer inquiries are handled promptly and resulting in enhanced service delivery. By adopting our innovative tools, you can foster a seamless support experience that not only fulfills but surpasses user expectations, driving loyalty and trust in your services. Ultimately, this comprehensive approach to IT and customer support will set your organization apart in a competitive landscape.
What is BarTender?
Seagull's BarTender connects essential labeling and RFID tracking processes with business data and printing operations, thereby fostering a transparent, resilient, and cost-efficient supply chain. It effectively simplifies and optimizes label management and design tasks. With BarTender, users can centralize and standardize their labeling practices while ensuring adherence to regulatory requirements. This software is utilized by leading supply chains across various industries to produce and print over 50 billion barcode and RFID tags annually, ensuring that products remain traceable and in motion. More than 250,000 companies globally rely on BarTender to enhance their supply chain efficiency, minimize IT, operational, and labor expenses, and boost satisfaction for both internal and external customers. As the most trusted labeling system worldwide, BarTender continues to play a pivotal role in the success of countless businesses. Its ability to adapt to the evolving needs of the industry further solidifies its position as a critical tool for effective label management.
Integrations Supported
AccellosOne Optimize
CrelioHealth
Epicor Advanced MES
Epicor Propello
Firebird
IBM Informix
JD Edwards EnterpriseOne
Jolt
LabVantage
LabWare LIMS
Integrations Supported
AccellosOne Optimize
CrelioHealth
Epicor Advanced MES
Epicor Propello
Firebird
IBM Informix
JD Edwards EnterpriseOne
Jolt
LabVantage
LabWare LIMS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$327 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SimplyDesk
Date Founded
1994
Company Location
France
Company Website
www.simplydesk.com
Company Facts
Organization Name
Seagull
Date Founded
1985
Company Location
United States
Company Website
www.seagullscientific.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Barcoding
Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
RFID
Receiving Labels
Serial Number Tracking
Shipping Labels
Label Printing
Automation
Barcode Support
Categorization
Design Tools
Hardware Integration
Multi-Language Support
Product Data Integration
Regulatory Compliance
Templates