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Ratings and Reviews 0 Ratings
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What is SimplyDesk?
Enhance the efficiency of your IT asset management with our automated network inventory tool, while simultaneously improving user support through our Helpdesk software. Our Helpdesk solution allows you to effectively manage your clients and their service agreements, which significantly increases their satisfaction levels. Equip your team with an IT helpdesk platform that simplifies the process of meeting customer support demands. This all-encompassing solution provides precise identification, inventory management using Barcode and RFID labels, and streamlined oversight of your movable assets. Your clientele, whether they are internal staff or external customers, will value a prompt service that swiftly resolves their concerns. The helpdesk software features a centralized, quick, and effective system that can be accessed from any device at any time, ensuring that customer inquiries are handled promptly and resulting in enhanced service delivery. By adopting our innovative tools, you can foster a seamless support experience that not only fulfills but surpasses user expectations, driving loyalty and trust in your services. Ultimately, this comprehensive approach to IT and customer support will set your organization apart in a competitive landscape.
What is GET Intelligent Key and Asset Management?
The system provides extensive oversight for access to stored items and incorporates various security layers to prevent unauthorized entry into lockers and cabinets. With Traka key systems in place, only those who are authorized can access keys to physical assets, which guarantees ongoing monitoring and helps eliminate the risk of keys being lost, misplaced, or ending up in the wrong hands. Traka locker solutions utilize cutting-edge RFID technology to efficiently track assets. Furthermore, these devices can be charged to maintain readiness and securely stored to minimize the chances of theft and misuse. Traka Web functions as a centralized management platform, allowing users to administer Traka Touch key and locker systems from nearly any device equipped with a web browser, such as smartphones, tablets, and PCs. Notably, it can accommodate an unlimited number of keys or assets, which significantly boosts operational efficiency and security. This all-encompassing strategy guarantees that every asset is well-protected and easily managed, thus enhancing overall accountability. Moreover, the system’s robust features ensure that organizations can maintain strict control over their resources, further reinforcing trust among stakeholders.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SimplyDesk
Date Founded
1994
Company Location
France
Company Website
www.simplydesk.com
Company Facts
Organization Name
GET Group Holdings
Date Founded
1987
Company Location
United Arab Emirates
Company Website
www.getgroup.com/safe-and-smart-cities/intelligent-key-and-asset-management/
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management