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What is SimplyDesk?
Enhance the efficiency of your IT asset management with our automated network inventory tool, while simultaneously improving user support through our Helpdesk software. Our Helpdesk solution allows you to effectively manage your clients and their service agreements, which significantly increases their satisfaction levels. Equip your team with an IT helpdesk platform that simplifies the process of meeting customer support demands. This all-encompassing solution provides precise identification, inventory management using Barcode and RFID labels, and streamlined oversight of your movable assets. Your clientele, whether they are internal staff or external customers, will value a prompt service that swiftly resolves their concerns. The helpdesk software features a centralized, quick, and effective system that can be accessed from any device at any time, ensuring that customer inquiries are handled promptly and resulting in enhanced service delivery. By adopting our innovative tools, you can foster a seamless support experience that not only fulfills but surpasses user expectations, driving loyalty and trust in your services. Ultimately, this comprehensive approach to IT and customer support will set your organization apart in a competitive landscape.
What is Movable Type?
Newly improved features are now accessible for the streamlined editing and management of digital assets. Moreover, the Data API facilitates content management that goes beyond traditional web platforms. The Movable Type AMI Edition, available as an Amazon Machine Image (AMI), includes the pre-configured operating system for Movable Type 6 and can be located on the AWS Marketplace. Users can easily acquire and deploy the most current versions of Movable Type without hassle. The operating system, applications, web server, PSGI server, PHP, and database have all been meticulously optimized for peak performance with Movable Type. Utilizing the software incurs a charge of $0.07 per hour or an annual subscription fee of $499. If you opt to deploy the Movable Type AMI Edition (Nginx) on a micro instance, the service is entirely free of charge. The process for updating the Movable Type AMI Edition is straightforward, necessitating only the yum command, which mitigates the need for manual updates. For users requiring assistance, our technical support service is available for purchase, and Movable Type 7 technical support will also be provided in English through a third-party service, ensuring users have reliable access to help when needed. This robust support infrastructure not only enhances the overall user experience but also empowers users with the necessary tools to manage their digital assets effectively. Additionally, the seamless integration of these features encourages a more efficient workflow for content creators and managers alike.
Integrations Supported
KeyCAPTCHA
WebPurify
WriterAccess
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$999 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SimplyDesk
Date Founded
1994
Company Location
France
Company Website
www.simplydesk.com
Company Facts
Organization Name
Six Apart
Company Website
www.movabletype.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Blog
Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles