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What is Simpo?

Interact effortlessly with your users directly within your application. Simpo empowers you to send automated alerts and in-app tutorials, enabling you to provide training and insights to your users without needing any technical expertise. It delivers the freedom and efficiency required to execute tasks promptly. This intuitive tool integrates seamlessly with your current software, allowing you to create, alter, and disseminate information in just a few minutes. You can deliver updates, knowledge, and surveys straight to users within the platform they are already accustomed to, exactly when they require it. You will no longer depend on them to open emails or remember lengthy training sessions. By streamlining the onboarding process with detailed guides, Simpo drastically reduces the time and resources necessary to train both existing and new users. Moreover, Simpo facilitates the execution of surveys and NPS assessments, providing you with valuable insights into user sentiment and enabling you to collect feedback directly within the application. This approach ensures that you remain attuned to your users' needs, allowing you to make well-informed decisions based on their feedback. Ultimately, Simpo enhances the overall user experience and fosters stronger engagement within your application.

What is Shortways?

The Shortways Assistant serves as a digital adoption platform designed to assist employees navigating multiple applications daily. Understanding the value of time, Shortways offers a user-friendly Designer interface that streamlines the process of creating, modifying, and publishing user documentation. With a range of tools, the Shortways Assistant supports employees unfamiliar with software, providing various resources such as: Interactive step-by-step guides Contextual assistance (including introductory guides, training materials, and business processes) Updates on news and new features Contextual FAQs Support request options A search functionality The ability to independently create and manage content Additionally, it features a dashboard with statistics. As a result, users are empowered to: Engage in self-training and seek help in real-time Adapt to changes and new features more efficiently Receive interactive guidance precisely when they need it Accelerate their software adoption process By utilizing Shortways, organizations can effectively digitize their training efforts and significantly decrease support call volumes by a remarkable factor of ten, ultimately fostering a more efficient and knowledgeable workforce.

Media

Media

Integrations Supported

Confluence
Google Workspace
HelpDocs
Microsoft SharePoint
Slack

Integrations Supported

Cegid Talentsoft
Ivalua
Oracle Fusion Cloud ERP
Oracle Fusion Cloud HCM
SAP Store
Sage X3
Workday HCM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
Windows
Chromebook

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Simpo

Date Founded

2015

Company Location

United States

Company Website

www.simpo.com

Company Facts

Organization Name

Shortways

Date Founded

2011

Company Location

France

Company Website

shortways.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Behavioral Analytics
Collaboration
Data Import / Export
Surveys & Feedback
Templates

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

NPS

Not specified

Onboarding

Task Management
Training Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Mobile Learning

Web Analytics

User Interaction Tracking

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-in LMS
Corporate / Business
Learner Portal
Mobile Learning
Synchronous Learning
Training Companies

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