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What is Site24x7?

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

What is GxMaps?

GalaxE utilizes its tailored GxMaps™ configuration to pinpoint and evaluate the impacts of changes within applications and infrastructure on a broad enterprise scale, including documents written in various programming languages across different coding ecosystems. This extensive traceability provides a unified view of the client’s environment, depicting the relationships between systems and their execution of business processes, which subsequently enables well-informed consulting recommendations, oversight of consolidation initiatives, refactoring, cloud migration, modernization, and the development of strategic plans. Additionally, the updates to the maps are linked with change management protocols, incorporating a synonym dictionary focused on system-related ontologies that require the expertise of professionals with a minimum of 12 years of experience. Moreover, pattern matching techniques are employed to detect boundaries and alterations, thus reducing dependence on the informal knowledge possessed by the client's permanent staff. This transformation elevates the role of service provider personnel to that of scientists, strategists, and consultants, positioning them as stewards of critical business data, purveyors of best practices, and architects of optimal operational environments, ultimately enhancing the value offered to clients. By adopting such a comprehensive strategy, organizations are not only better equipped to respond to shifting demands but also ensure transparency and oversight regarding their technological frameworks. This proactive approach fosters an environment where continuous improvement and adaptability become integral to the organization's success.

Media

Media

Integrations Supported

6clicks
Akitra Andromeda
Amazon Web Services (AWS)
Clarity Security
Dell APEX AIOps
Easyflow
Google Cloud Platform
Jira
ManageEngine CloudSpend
ManageEngine ServiceDesk Plus
Microsoft Teams
Opsgenie
PagerDuty
PagerTree
Picky Assist
ServiceNow
Slack
Squadcast
Stackreaction
StatusHub

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$9.00/month
Site24x7 pricing is based on number of monitors (Hosts/Servers) and not on metrics.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

ManageEngine

Date Founded

2006

Company Location

India

Company Website

www.site24x7.com

Company Facts

Organization Name

GalaxE.Solutions

Date Founded

1990

Company Location

United States

Company Website

galaxe.com/products/gx-maps/

Categories and Features

AIOps

Not specified

API Monitoring

Not specified

Application Performance Monitoring (APM)

Diagnostic Tools
Full Transaction Diagnostics
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management

Billing & Provisioning
Cost Management
Multi-Cloud Management
Performance Analytics
SLA Management

Cloud Monitoring

Not specified

Cron Job Monitoring

Not specified

Database Monitoring

Not specified

DevOps

Not specified

DNS Monitoring

Not specified

Incident Management

Not specified

IP Scanners

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Multi-Platform Support
Performance Monitoring
Reporting / Analytics
Virtual Machine Monitoring

Log Analysis

Not specified

Log Management

Audit Trails
Data Visualization
Event Logs
Network Logs
Syslogs
Thresholds
Web Logs

MSP

Dashboard
Remote Systems Monitoring

Network Configuration

Not specified

Network Mapping

Not specified

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Observability

Not specified

RMM

For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Server Monitoring

Not specified

SNMP Monitoring

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management

VoIP Monitoring

Not specified

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

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