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What is Site24x7?

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

What is Naverisk RMM & PSA?

Naverisk offers elegantly straightforward RMM and Service Desk software that serves as a robust, user-friendly, all-inclusive platform for automating IT services, thereby streamlining service delivery and lowering expenses. For over a decade, Naverisk has equipped MSPs and IT professionals with the tools necessary to provide outstanding IT support. With its advanced remote management and monitoring features, you can proactively identify and resolve issues before they impact users. By automating your IT services, you can significantly enhance your operational efficiency. The platform fully supports Windows, Linux, Mac, and SNMP devices, ensuring broad compatibility. Effective customer service relies on teamwork, and Naverisk’s service desk is specifically designed for IT experts and MSPs. It boasts powerful automation and collaboration features, enabling teams to work seamlessly together while integrating device management to swiftly address IT challenges. By fostering an environment of cooperation and efficient problem-solving, Naverisk empowers teams to deliver exceptional service.

Media

Media

Integrations Supported

ConnectWise PSA
APIANT
Clarity Security
Dell APEX AIOps
Easyflow
Jira
ManageEngine ServiceDesk Plus
Opsgenie
PagerDuty
Parny
Picky Assist
ServiceNow
Slack
Zenduty
Zoho Directory
root9

Integrations Supported

ConnectWise PSA
Datto RMM
ScalePad
ScalePad Lifecycle Manager
Splashtop Remote Support

API Availability

Has API

API Availability

Pricing Information

$9.00/month
Site24x7 pricing is based on number of monitors (Hosts/Servers) and not on metrics.
Free Version
Free Trial Offered?

Pricing Information

$110 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ManageEngine

Date Founded

2006

Company Location

India

Company Website

www.site24x7.com

Company Facts

Organization Name

Naverisk

Date Founded

2007

Company Location

New Zealand

Company Website

www.naverisk.com

Categories and Features

AIOps

Not specified

API Monitoring

Not specified

Application Performance Monitoring (APM)

Diagnostic Tools
Full Transaction Diagnostics
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management

Billing & Provisioning
Cost Management
Multi-Cloud Management
Performance Analytics
SLA Management

Cloud Monitoring

Not specified

Cron Job Monitoring

Not specified

Database Monitoring

Not specified

DevOps

Not specified

DNS Monitoring

Not specified

Incident Management

Not specified

IP Scanners

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Multi-Platform Support
Performance Monitoring
Reporting / Analytics
Virtual Machine Monitoring

Log Analysis

Not specified

Log Management

Audit Trails
Data Visualization
Event Logs
Network Logs
Syslogs
Thresholds
Web Logs

MSP

Dashboard
Remote Systems Monitoring

Network Configuration

Not specified

Network Mapping

Not specified

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Observability

Not specified

RMM

For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Server Monitoring

Not specified

SNMP Monitoring

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management

VoIP Monitoring

Not specified

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Project Management
Recurring Issues
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Release Management
Ticket Management

ITSM

Availability Management
Contract/License Management
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Resource Management
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management

Alerts/Notifications
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
Client Portal
Project Management
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Surveys & Feedback

RMM

Not specified

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

SNMP Monitoring

Not specified

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