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What is Site24x7?

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

What is Riverbed IQ?

When organizations opt to implement a robust observability platform that seamlessly combines data, insights, and actions across their IT environments, they can respond to problems more quickly while simultaneously eliminating data silos, minimizing the dependence on resource-heavy war rooms, and reducing alert fatigue. The Riverbed IQ unified observability solution empowers both business leaders and IT teams to make prompt and informed decisions by consolidating expert troubleshooting knowledge, thus allowing less experienced personnel to achieve a higher number of first-level resolutions. This capability not only drives digital innovation but also significantly enhances the overall digital experience for customers and employees alike. By leveraging comprehensive telemetry, organizations can gain an integrated perspective on performance and insights, laying a strong foundation for unified observability that is vital for delivering all other capabilities. Riverbed IQ’s approach to unified observability begins with our full-fidelity telemetry, which encompasses both network and infrastructure elements while incorporating metrics pertinent to the end-user experience, guaranteeing a thorough understanding of system performance. This all-encompassing methodology not only simplifies troubleshooting processes but also equips organizations to adeptly adapt to the changing demands of the digital landscape, ultimately positioning them for greater success in their operations. Moreover, as organizations embrace this advanced observability framework, they can foster a culture of continuous improvement and innovation, further strengthening their competitive edge in the market.

Media

Media

Integrations Supported

6clicks
Blue Triangle
Dell APEX AIOps
Easyflow
MainWP
ManageEngine AlarmsOne
ManageEngine CloudSpend
Microsoft Azure
Microsoft Teams
PagerDuty
PagerTree
Parny
ServiceNow
Slack
Squadcast
Squid Alerts
Stackreaction
Trelica
Zenduty
Zoho Analytics

Integrations Supported

6clicks
Blue Triangle
Dell APEX AIOps
Easyflow
MainWP
ManageEngine AlarmsOne
ManageEngine CloudSpend
Microsoft Azure
Microsoft Teams
PagerDuty
PagerTree
Parny
ServiceNow
Slack
Squadcast
Squid Alerts
Stackreaction
Trelica
Zenduty
Zoho Analytics

API Availability

Has API

API Availability

Has API

Pricing Information

$9.00/month
Site24x7 pricing is based on number of monitors (Hosts/Servers) and not on metrics.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ManageEngine

Date Founded

2006

Company Location

India

Company Website

www.site24x7.com

Company Facts

Organization Name

Riverbed

Date Founded

2002

Company Location

United States

Company Website

www.riverbed.com/products/riverbed-iq/

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Traffic Analysis (NTA)

Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

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