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What is Skedulo?

Overseeing a workforce that operates outside of traditional office settings can be challenging, yet it's crucial for your clients and employees to remain unaware of these difficulties. The Deskless Productivity Cloud from Skedulo enables organizations in a variety of industries to effectively manage scheduling, supervision, engagement, and analysis of their field teams. Bid farewell to the complications of manual scheduling, whether it concerns field operations, appointments, or shifts across various locations. Thanks to Skedulo’s powerful scheduling software, the process of ensuring the right person arrives at the correct place on time becomes significantly more efficient. The platform is easily customizable to fit your unique operational needs, and our targeted solutions are built to grow with your business, regardless of the number of employees, while integrating smoothly with the tools you already use. By empowering your deskless workforce, no matter where their responsibilities take them, you can maintain alignment between schedulers and mobile teams. It is easy to track work details, implement scheduling modifications, and receive updates on progress. Ultimately, the solution provides all the necessary tools your deskless employees need to perform their jobs effectively, thereby promoting a harmonious work atmosphere. This commitment ensures that every individual on the team has access to the essential resources required for achieving their goals and contributes to overall productivity. Furthermore, leveraging these advanced tools can lead to increased employee satisfaction and retention in the long run.

What is FLOW?

At Intellicus, we understand that organizations focused on Business Process Management (BPM) need a modern Workforce Management (WFM) solution to keep pace with the rapidly changing expectations of their customers. Flow stands out as a cutting-edge WFM solution designed with the flexibility and features necessary to convert challenges into growth opportunities, helping BPMs strike the right balance between profitability and the escalating demand for a diverse multi-channel experience. No matter where your data resides or which systems you choose to utilize, you will achieve a thorough understanding across different locations and sources, facilitating actionable insights. By integrating AutoML into your contact center, you can swiftly and precisely forecast and plan to boost productivity. Flow equips BPMs to tackle real-world challenges, ensuring they are always ready to handle potential crises effectively. Employing machine learning allows for the strategic scheduling of the right number and types of shifts, reducing inefficiencies without the need for tedious manual intervention. By entrusting Flow with the administrative tasks of scheduling and rostering, you can concentrate on delivering outstanding service to your customers. Furthermore, you will receive crucial insights exactly when and in the format you require, empowering you to surpass every performance metric. With Flow at their disposal, BPMs can fundamentally transform their operations, enhance service quality, and foster a more responsive approach to customer needs. This evolution not only leads to improved outcomes but also positions BPMs to thrive in a competitive landscape.

Media

Media

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Integrations Supported

Nexa
SAP Store
Salesforce
eduMe

Integrations Supported

Nexa
SAP Store
Salesforce
eduMe

API Availability

Has API

API Availability

Has API

Pricing Information

$39.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Skedulo

Company Location

United States

Company Website

skedulo.com

Company Facts

Organization Name

Intellicus Technologies

Date Founded

2004

Company Location

India

Company Website

intellicus.com/flow/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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