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Ratings and Reviews 0 Ratings
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Cloud Consulting and Migration Services provide essential strategic insights and practical assistance for organizations aiming to strengthen their infrastructure while adopting a cloud-native approach to achieve their goals. By utilizing Microservice Architecture, companies can attain enhanced adaptability and quicker time-to-market by employing distributed teams, automation tools, and a modular service-oriented structure. This methodology facilitates the efficient construction, testing, deployment, and scaling of applications. Sophisticated analytics and visualization tools that leverage extensive data sets enable businesses to elevate their customer service and enhance overall operational efficiency. Our Custom Application Development services have received recognition for crafting innovative applications designed for both multinational corporations and leading startups, revolutionizing customer interactions through smart, dynamic, and omnichannel solutions. With a keen emphasis on mobility, we are adept at creating cutting-edge applications that appeal to various audiences, drawing from our rich experience in building both enterprise-level and consumer-facing mobile applications, which ensures that we comprehend the critical components that drive any app's success. In addition, our dedication to remaining at the forefront of technological advancements allows us to deliver solutions that not only satisfy present requirements but also foresee and prepare for future demands, ensuring sustained growth and adaptability for our clients. This proactive approach positions us as a valuable partner in navigating the evolving digital landscape.
What is FastServ?
FastServ® Cloud Queue Management System is an innovative cloud-based platform designed by SEDCO to streamline customer flow and appointment management across various industries. The system enables customers to virtually join queues or book appointments, significantly reducing physical wait times and enhancing the overall customer experience. FastServ® eliminates the need for costly servers and on-premise infrastructure by operating fully in the cloud, offering flexible pay-per-counter pricing that adapts to the size of your business. It features a comprehensive set of tools, including a mobile queueing app, real-time dashboard for queue monitoring, customer notifications and reminders, segmentation and prioritization capabilities, and digital signage options to display queue status and promotional content. Optional hardware devices, such as sleek queuing kiosks and queue management tablets, seamlessly integrate to support in-branch ticketing and check-in processes. The platform supports diverse industries including healthcare, banking, telecom, government, and money exchange, helping them deliver faster service and improve operational efficiency. FastServ® also provides detailed reporting and analytics to track performance and optimize resource allocation. Customers benefit from continuous live chat and online support, plus access to a dedicated technical account manager. Its cloud-native design ensures scalability, enabling businesses to grow their queue management capacity without additional hardware investments. Overall, FastServ® offers a modern, cost-effective, and scalable solution to meet the evolving demands of customer service environments.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
QBurst
Date Founded
2004
Company Location
India
Company Website
www.qburst.com/en-us/products/slashq/
Company Facts
Organization Name
SEDCO
Date Founded
1980
Company Location
United Arab Emirates
Company Website
sedco.co
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue