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What is Sleekplan?

Sleekplan is an all-encompassing feedback platform that simplifies user requests and incorporates features like voting boards, roadmaps, changelogs, and satisfaction surveys directly into your site. Create a cohesive system to collect, track, and organize feedback from both your internal team and external users. Tailor user attributes and develop custom segments to facilitate well-informed product decisions effectively. It is crucial to ensure that the gathered ideas and suggestions are practical for development. Engage in meaningful discussions about potential solutions while simultaneously collecting invaluable feedback. By promoting efficient support through interactive, thread-based conversations, you can avoid the complications of lengthy email exchanges. Encourage ongoing user feedback without interrupting their experience, enabling them to share insights effortlessly from within your web application. This approach not only fosters a more collaborative environment that values user input but also significantly enhances the product development process, ultimately leading to a more responsive and user-centric product design.

What is Hoick CustomerMX?

CustomerMX equips businesses with the ability to monitor, interact with, and enrich significant moments in the customer journey, all while effortlessly weaving customer insights into their strategic frameworks. By engaging with customers in real-time and collecting feedback during crucial interactions, companies can obtain invaluable insights. The platform merges social sentiment data with internal analytics, delivering a well-rounded comprehension of customer feelings and thoughts. Through efficient data collection that captures a variety of customer experiences, CustomerMX empowers users to understand perceptions better, enhancing loyalty and retention rates in the process. Furthermore, it enables organizations to analyze customer behavior based on market trends, boost brand visibility, optimize wallet share, and reduce service costs. Ultimately, CustomerMX acts as an essential resource for cultivating deeper connections and facilitating sustainable growth, making it indispensable for businesses aiming to thrive in competitive landscapes.

Media

Media

Integrations Supported

ClickUp
Cloudflare
GitHub
Google Chrome
Intercom
Jira
Slack
WordPress
Zapier

Integrations Supported

ClickUp
Cloudflare
GitHub
Google Chrome
Intercom
Jira
Slack
WordPress
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sleekplan

Date Founded

2021

Company Location

Germany

Company Website

sleekplan.com

Company Facts

Organization Name

Hoick

Company Location

United Arab Emirates

Company Website

www.hoick.io/customer-mx.html

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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