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What is Slicker?

Slicker assists subscription-focused companies in recovering failed recurring payments by implementing AI-enhanced retry strategies and custom dunning communications. This innovative method results in a 20% boost in the recovery rate of failed payments compared to conventional approaches, leading to significant additional revenue, often amounting to millions. Monthly, we manage upwards of 10 million transactions while partnering with esteemed clients like Freepik and The Economist, which highlights the success of our strategies. By utilizing cutting-edge technology, we empower businesses to sustain consistent cash flow and improve their interactions with customers. Our commitment to innovation ensures that companies can navigate the complexities of payment recovery with greater ease and efficiency.

What is Custify?

Custify serves as a platform tailored for customer success in B2B SaaS enterprises. It empowers users to effectively address customer requirements, minimize churn rates, and enhance customer lifetime value. Beyond offering insights into in-product usage, the platform integrates data from various sources such as CRM, support, billing, and other systems to provide a comprehensive view. Users can access a dashboard that showcases key performance indicators alongside client interactions. Furthermore, Custify identifies clients who may encounter difficulties during the onboarding process, those whose trial periods are nearing completion, and those showing a decline in usage. This proactive approach enables customer success managers to engage with clients before issues arise. Additionally, the platform features a robust automation engine designed to facilitate low-touch workflows, streamlining customer interactions and improving overall efficiency. By leveraging these capabilities, businesses can foster stronger relationships with their clients.

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Integrations Supported

Chargebee
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Zoho CRM

Integrations Supported

Chargebee
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Segment
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

899$/mo
Up to 3 seats / users
Tracking of health scores / KPIs
Customer 360° profiles
Customer outreach directly from Custify
Customer segmentation
Tracking of customer lifecycles
Automation / Playbooks
Actionable task management
Custom integrations
Concierge onboarding
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Slicker

Date Founded

2023

Company Location

United Kingdom

Company Website

www.slickerhq.com

Company Facts

Organization Name

Custify

Date Founded

2017

Company Location

Romania

Company Website

www.custify.com

Categories and Features

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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