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What is Small Batch Learning?

Ensure your team consistently meets customer expectations by leveraging our free smart learning network, which offers job-specific and customizable training resources centered on beverage expertise and service techniques. Encourage effective communication among staff, monitor their progress through quizzes and recorded hours, and celebrate achievements with certificates and rewards to enhance motivation. Identify any training deficiencies to uphold high standards and consistency in your service delivery. Utilize our Virtual Menu tool to guide bartenders, waitstaff, and other service personnel on the beverages and products offered at your venue. Choose only those training materials that are in line with your sales goals. Provide your staff with the same outstanding features available in-house, adapted for retail requirements, all at no charge. Simplify the challenges associated with traditional training approaches—sign up your team today, and they can commence their training as early as tomorrow. There is no longer a need to coordinate schedules or handle physical paperwork. Equip your team with the essential tools they need to excel in their positions. Research indicates that hospitality businesses that invest in just four hours of training experience a 20% decline in employee turnover, along with heightened customer loyalty and increased spending per visit, underscoring the substantial return on investment that effective training offers. Furthermore, continuous training cultivates a culture of ongoing improvement, ultimately leading to a significantly enhanced guest experience, which is crucial in the competitive hospitality landscape. This commitment to growth not only benefits employees but also contributes positively to the overall atmosphere of your establishment.

What is Hickory Training?

Hickory distinguishes itself as the only training tool focused on improving retention, effectively turning your sales and customer service personnel into informed advocates for your brand. Studies show that an alarming 70% of training material is lost from memory within a mere five days. By employing a distinctive algorithm, Hickory predicts the moments when employees are most prone to forget their training and offers customized reinforcement activities to ensure their product knowledge remains current and impactful. This cutting-edge strategy enhances retention rates while equipping employees to provide outstanding service with assurance. Ultimately, Hickory fosters a culture of continuous learning and engagement within the workforce.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$4 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Small Batch Learning

Date Founded

2014

Company Location

Singapore

Company Website

smallbatchlearning.com

Company Facts

Organization Name

Hickory

Company Location

United States

Company Website

www.hickorytraining.com

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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