4.8 out of 5 stars
(103 Ratings)
Eurekos is the customer training LMS built to educate the world outside your organization – partners, distributors, resellers and the networks beyond. Most companies spend years perfecting their product or service, then hand customers a repurposed employee training course and hope for the best. When those customers churn, the product gets the blame. Usually, the training is the problem.
Eurekos fixes that. We help you turn training from a cost into a growth engine. The ability to sell courses, accreditations and learning paths directly through the platform doesn’t just help retain business. It transforms customer education into a revenue stream.
The same thinking runs through the entire platform – in how Saga AI adapts every learning journey to the individual, in how training portals can be customized to different customers and regions, and in how we work with you long after you go live.
Eurekos covers the entire customer journey – from pre-sales through onboarding to ongoing training, with everything you need to run a world-class external training operation. Certifications, eCommerce, unlimited branded portals, built-in content authoring and ISO/IEC 27001 & 27701-certified security.
Eurekos Product Features:
• Saga AI
• Learning Journeys & Adaptive Paths
• Built-in Course Authoring
• Certification & Accreditation
• Security & Compliance
• Unlimited Branded Portals
• eCommerce
• Mobile Learning
• Global Reach
• Integrations & API
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4.9 out of 5 stars
(45 Ratings)
CoachIQ is a powerful all-in-one platform tailored for sports coaches to manage every aspect of their business, from scheduling and payments to client communication and session tracking. A standout feature is its video analysis and media sharing functionality, which allows coaches to upload athlete videos, provide detailed feedback with notes or voiceovers, and share curated libraries of drills and game footage to enhance training. This enriches both in-person and remote coaching experiences, fostering deeper athlete development. Combined with automated scheduling tools, integrated payment processing, and a unified inbox for seamless communication, CoachIQ supports coaches in scaling their business efficiently. Trusted by professional coaches across many sports, CoachIQ delivers user-friendly technology and responsive support to simplify coaching operations and maximize growth potential.
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livepro
4.8 out of 5 stars
(10 Ratings)
Livepro serves as the perfect Knowledge Management solution tailored for Customer Service and Experience. This versatile platform can be utilized in a variety of environments, such as at service counters, in field operations, or for customer self-service applications. It is designed to enhance customer experience scores while simultaneously decreasing the time required for training new employees. Additionally, Livepro promotes compliance and boosts staff engagement, making it a comprehensive tool for customer experience management. Unlike traditional systems that rely on extensive and complicated documentation, Livepro prioritizes delivering concise answers to agents. Its robust functionalities, including efficient search capabilities and straightforward process guidance, facilitate this approach. The user-friendly interface of Livepro minimizes the need for extensive training, which in turn fosters greater staff confidence and elevates customer satisfaction levels. By leveraging Livepro, businesses can achieve a remarkable 25% reduction in average handling time (AHT) and a decrease in call transfers by up to 35%. As a result, companies experience improved staff engagement and shorter onboarding times. Furthermore, the platform enhances compliance and mitigates risk through its authored content and SOC-certified secure data features. With Livepro, organizations are well-equipped to deliver exceptional customer service while optimizing operational efficiency.
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ShiftTrained
ShiftTrained provides a cutting-edge AI solution for menu training specifically designed for the restaurant industry. Users can conveniently upload a menu PDF, capture a quick photo with their mobile device, or integrate their Toast or Square systems to seamlessly import the menu from the POS. The AI meticulously examines each menu item, assessing ingredients, prices, and allergens, and generates between 100 to 400 quiz questions in a flash. Staff members can take these quizzes on their personal devices without the need for extra applications, while also tracking their performance through live leaderboards and earning badges as they progress. Managers gain valuable insights by accessing detailed score reports categorized by employee, question, and topic. Additionally, all allergen-related quiz questions created by the AI are reviewed by management prior to being issued to staff. Training materials automatically update whenever the POS system reflects menu changes. Each pricing plan includes all features, with costs adjusted solely based on team size, and a no-strings-attached free trial is offered without requiring a credit card. This innovative platform, created by a professional with 30 years in the restaurant sector, serves as a comprehensive resource for efficiently improving staff knowledge. It stands out as a significant advancement in training solutions for restaurants, aiming to elevate service quality and customer satisfaction.
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