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What is Small Batch Learning?
Ensure your team consistently meets customer expectations by leveraging our free smart learning network, which offers job-specific and customizable training resources centered on beverage expertise and service techniques. Encourage effective communication among staff, monitor their progress through quizzes and recorded hours, and celebrate achievements with certificates and rewards to enhance motivation. Identify any training deficiencies to uphold high standards and consistency in your service delivery. Utilize our Virtual Menu tool to guide bartenders, waitstaff, and other service personnel on the beverages and products offered at your venue. Choose only those training materials that are in line with your sales goals. Provide your staff with the same outstanding features available in-house, adapted for retail requirements, all at no charge. Simplify the challenges associated with traditional training approaches—sign up your team today, and they can commence their training as early as tomorrow. There is no longer a need to coordinate schedules or handle physical paperwork. Equip your team with the essential tools they need to excel in their positions. Research indicates that hospitality businesses that invest in just four hours of training experience a 20% decline in employee turnover, along with heightened customer loyalty and increased spending per visit, underscoring the substantial return on investment that effective training offers. Furthermore, continuous training cultivates a culture of ongoing improvement, ultimately leading to a significantly enhanced guest experience, which is crucial in the competitive hospitality landscape. This commitment to growth not only benefits employees but also contributes positively to the overall atmosphere of your establishment.
What is Hickory Training?
Hickory distinguishes itself as the only training tool focused on improving retention, effectively turning your sales and customer service personnel into informed advocates for your brand. Studies show that an alarming 70% of training material is lost from memory within a mere five days. By employing a distinctive algorithm, Hickory predicts the moments when employees are most prone to forget their training and offers customized reinforcement activities to ensure their product knowledge remains current and impactful. This cutting-edge strategy enhances retention rates while equipping employees to provide outstanding service with assurance. Ultimately, Hickory fosters a culture of continuous learning and engagement within the workforce.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Free Version
Pricing Information
$4 per user per month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
On-Prem
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Not specified
Company Facts
Organization Name
Small Batch Learning
Date Founded
2014
Company Location
Singapore
Company Website
smallbatchlearning.com
Company Facts
Organization Name
Hickory
Company Location
United States
Company Website
www.hickorytraining.com
Categories and Features
Training
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Categories and Features
Training
Built-In Course Authoring
Built-in LMS
Learner Portal