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What is Smarketing Cloud?

Smarketing Cloud is a comprehensive platform that integrates artificial intelligence to transform sales and marketing efforts, with the goal of improving customer engagement and driving business growth. By unifying customer relationship management (CRM), sales processes, marketing automation, and AI capabilities into a single interface, it allows organizations to efficiently oversee their contact lists, develop targeted customer segments, and automate various workflows. This platform excels in multi-channel marketing, providing functionalities to launch campaigns across diverse channels, including email, SMS, Messenger, and WhatsApp, along with tools for workflow automation, audience segmentation, and in-depth analytics. With its CRM features, Smarketing Cloud equips businesses with effective contact management systems, detailed profiles of companies, and a comprehensive 360° view of their customers, which enhances their ability to deliver personalized experiences and refine sales strategies. Furthermore, the platform offers advanced sales tools for lead generation, deal tracking, and pipeline management, which significantly speeds up the process of closing deals for sales teams. Ultimately, Smarketing Cloud is crafted to boost operational efficiency while ensuring a fluid experience for both companies and their clientele, fostering deeper connections and loyalty. This ensures that businesses can adapt quickly to changing market demands while maintaining high levels of customer satisfaction.

What is MoEngage?

MoEngage is a customer engagement platform driven by insights, designed specifically for marketers who prioritize customer satisfaction. Our goal is to enhance customer experiences and encourage repeat interactions. With MoEngage, you can delve into customer behaviors and engage them through tailored communications across email, mobile, or web channels. This comprehensive platform integrates robust customer analytics with AI-enhanced journey orchestration and personalization features, all accessible from a single dashboard. The effectiveness of MoEngage is evident in the improvements in customer engagement levels it has facilitated. Product managers and growth marketers leverage MoEngage to provide a customized experience to customers at every stage of their journey, from initial onboarding through to retention and expansion. What sets MoEngage apart is its all-encompassing solution, which merges advanced customer analytics with AI-driven orchestration and personalization capabilities, making it a powerful tool for any marketing team. Additionally, the platform's intuitive interface ensures that users can easily navigate and harness the full potential of its features.

Media

Media

Integrations Supported

Amplitude
Appbrew
DataChannel
Enveu
Hightouch
Metadome.ai Autodome
Mixpanel
Mtalkz
Nudge
Pique
Quickwork
Refold
Segment
Supaboard
Unifonic
Vidora Cortex

Integrations Supported

Amplitude
Appbrew
DataChannel
Enveu
Hightouch
Metadome.ai Autodome
Mixpanel
Mtalkz
Nudge
Pique
Quickwork
Refold
Segment
Supaboard
Unifonic
Vidora Cortex

API Availability

Has API

API Availability

Has API

Pricing Information

$500 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smarketing Cloud

Date Founded

2017

Company Location

Ireland

Company Website

smarketingcloud.com

Company Facts

Organization Name

MoEngage

Date Founded

2014

Company Location

United States

Company Website

www.moengage.com

Categories and Features

Email Template Design

A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Potential Issue Identification
Premade Templates
Proofing
Reporting / Analytics
Text Editor
Theme Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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