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What is Smart Alerts?

Smart Alerts functions as a real-time operational intelligence platform specifically designed for iGaming operators. It delivers prompt and actionable notifications regarding critical incidents, including failed deposits, issues with the sign-up process, notable player actions, large wins, withdrawals, and instances of domain blacklisting. Users have the ability to tailor alerts according to their key performance indicators (KPIs), with notifications being sent directly to team members through platforms such as Telegram, while integrations with Slack and Teams are anticipated soon. The User Management Portal facilitates rapid configuration and provides operators with comprehensive control over alert settings, communication channels, and brand-oriented configurations. By detecting issues as they occur, Smart Alerts enables casino and sportsbook teams to reduce downtime, protect revenue, ensure regulatory compliance, and enhance the player experience—all without necessitating additional staff. This innovative solution not only optimizes operational efficiency but also allows teams to concentrate on providing outstanding service to their clients while effectively managing potential risks. In this way, Smart Alerts proves to be an invaluable asset in the fast-paced world of iGaming.

What is Aqbay CRM?

A customized CRM solution designed specifically for casino and sportsbook operators is centered around enhancing player interaction, streamlining lifecycle management, and promoting retention through the effective use of real-time data. Aqbay CRM integrates player data, gaming metrics, financial activities, and communication channels into a unified system. It offers advanced segmentation driven by artificial intelligence, automated marketing campaigns and loyalty programs, multi-channel messaging, churn detection, VIP management, compliance checks, and support for AML/KYC regulations, all complemented by immediate analytical feedback. This cutting-edge platform not only aims to increase player loyalty and engagement but also seeks to improve operational efficiency in regulated gaming environments, ultimately leading to a more rewarding gaming experience. By leveraging such advanced features, operators can better understand their players and tailor their offerings accordingly.

Media

No images available

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$990
Free Version
Free Trial Offered?

Pricing Information

$3999/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Alerts

Date Founded

2024

Company Location

Malta

Company Website

smartalerts.io

Company Facts

Organization Name

Aqbay

Date Founded

2025

Company Website

aqbay.com/igaming-crm

Categories and Features

Categories and Features

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