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What is Smart Alerts?

Smart Alerts functions as a real-time operational intelligence platform specifically designed for iGaming operators. It delivers prompt and actionable notifications regarding critical incidents, including failed deposits, issues with the sign-up process, notable player actions, large wins, withdrawals, and instances of domain blacklisting. Users have the ability to tailor alerts according to their key performance indicators (KPIs), with notifications being sent directly to team members through platforms such as Telegram, while integrations with Slack and Teams are anticipated soon. The User Management Portal facilitates rapid configuration and provides operators with comprehensive control over alert settings, communication channels, and brand-oriented configurations. By detecting issues as they occur, Smart Alerts enables casino and sportsbook teams to reduce downtime, protect revenue, ensure regulatory compliance, and enhance the player experience—all without necessitating additional staff. This innovative solution not only optimizes operational efficiency but also allows teams to concentrate on providing outstanding service to their clients while effectively managing potential risks. In this way, Smart Alerts proves to be an invaluable asset in the fast-paced world of iGaming.

What is DR Gaming Technology?

DR Gaming Technology (DRGT) has emerged as the leading independent provider worldwide of integrated and scalable solutions tailored for casino management and jackpot systems. By leveraging the latest technology, we develop sophisticated systems that enable operators to manage their operations without relying on a central server. This approach simplifies the processes involved in installation and implementation, allowing gaming operators to maintain comprehensive control over their entire business. Our patented modular system and jackpot solutions are currently active in more than 50 countries, with over 65,000 gaming devices utilizing our technology. Employing cutting-edge serverless technology, we offer some of the most powerful capabilities found in the gaming industry today. Our management solutions are entirely modular, featuring diverse offerings that support various denominations and currencies, as well as cashless and ticketing functionalities. Moreover, we meticulously gather and organize all essential reporting and accounting data for our clients, ensuring they have access to critical information. Ultimately, our mission is to provide smooth and effective gaming experiences that not only enhance operator control but also significantly increase customer satisfaction, leading to a more engaging and enjoyable environment for players.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$990
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Alerts

Date Founded

2024

Company Location

Malta

Company Website

smartalerts.io

Company Facts

Organization Name

DR Gaming Technology

Company Location

Austria

Company Website

drgt.com

Categories and Features

Categories and Features

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