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What is Smart Alerts?
Smart Alerts functions as a real-time operational intelligence platform specifically designed for iGaming operators. It delivers prompt and actionable notifications regarding critical incidents, including failed deposits, issues with the sign-up process, notable player actions, large wins, withdrawals, and instances of domain blacklisting. Users have the ability to tailor alerts according to their key performance indicators (KPIs), with notifications being sent directly to team members through platforms such as Telegram, while integrations with Slack and Teams are anticipated soon. The User Management Portal facilitates rapid configuration and provides operators with comprehensive control over alert settings, communication channels, and brand-oriented configurations. By detecting issues as they occur, Smart Alerts enables casino and sportsbook teams to reduce downtime, protect revenue, ensure regulatory compliance, and enhance the player experience—all without necessitating additional staff. This innovative solution not only optimizes operational efficiency but also allows teams to concentrate on providing outstanding service to their clients while effectively managing potential risks. In this way, Smart Alerts proves to be an invaluable asset in the fast-paced world of iGaming.
What is Gambling Soft?
Gambling Soft offers a robust online casino software solution designed specifically for operators, betting companies, and iGaming startups. Their platform seamlessly merges a casino website with a back-office administration system, boasting game aggregation that features nearly 14,000 slot games from around 70 different providers, as well as comprehensive services including payment processing, bonuses, affiliate management, player CRM, reporting tools, and risk management systems. Additionally, operators can choose to add modules for sportsbook and poker functionalities to enhance their offerings. Clients have the flexibility to select from turnkey, white-label, or source-code options, with choices for vendor-hosted or customer-server deployment. The extensive platform also supports the management of multiple brands, offers mobile-responsive designs, and allows for customizable language and currency options, alongside connections to various services for gaming, payments, identity verification, email communication, affiliate management, messaging, and geolocation. The back-office component efficiently manages player and transaction data, staff permissions, customer support interactions, and overall operational efficiency. The specific features, including package details, game accessibility, payment options, and implementation scope, are tailored to meet the unique requirements of each operator. In addition, Gambling Soft provides crucial launch support, staff training, ongoing technical assistance, and a one-year software warranty, facilitating a seamless entry for new clients into the online gaming sector. This extensive support framework highlights their dedication to enabling businesses to flourish in the competitive landscape of iGaming, while also ensuring that clients feel confident and equipped to succeed.
Media
No images available
Integrations Supported
API Availability
API Availability
Has API
Pricing Information
$990
Pricing Information
$7,500 one-time
Turnkey packages are $7,500 for Casino Lite, $15,000 for Casino Pro, $25,000 for Casino + Betting Pro, and $59,000 for Casino + Betting Premium. Payment is one-time in three stages. Turnkey packages include hosting and a domain.
Supported Platforms
SaaS
Supported Platforms
SaaS
On-Prem
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Not specified
Company Facts
Organization Name
Smart Alerts
Date Founded
2024
Company Location
Malta
Company Website
smartalerts.io
Company Facts
Organization Name
Gambling Soft
Date Founded
2010
Company Location
Cyprus
Company Website
gambling-soft.com
Categories and Features
Casino Management
Not specified
Categories and Features
Casino Management
Not specified