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What is Smart Alerts?

Smart Alerts functions as a real-time operational intelligence platform specifically designed for iGaming operators. It delivers prompt and actionable notifications regarding critical incidents, including failed deposits, issues with the sign-up process, notable player actions, large wins, withdrawals, and instances of domain blacklisting. Users have the ability to tailor alerts according to their key performance indicators (KPIs), with notifications being sent directly to team members through platforms such as Telegram, while integrations with Slack and Teams are anticipated soon. The User Management Portal facilitates rapid configuration and provides operators with comprehensive control over alert settings, communication channels, and brand-oriented configurations. By detecting issues as they occur, Smart Alerts enables casino and sportsbook teams to reduce downtime, protect revenue, ensure regulatory compliance, and enhance the player experience—all without necessitating additional staff. This innovative solution not only optimizes operational efficiency but also allows teams to concentrate on providing outstanding service to their clients while effectively managing potential risks. In this way, Smart Alerts proves to be an invaluable asset in the fast-paced world of iGaming.

What is NOVOVISION?

NOVOVISIONâ„¢ represents a pioneering advancement in casino management systems, offering a diverse range of features that effectively cater to the demands of contemporary casino operations. In an industry characterized by rapid change, a modern CMS must display exceptional flexibility and responsiveness. Its modular framework facilitates easy customization, enabling operators to adapt the system according to their unique needs and regulatory requirements. Presently, this comprehensive software solution oversees around 40,000 gaming machines, 3,000 betting terminals, and 1,300 cash machines. A notable feature of NOVOVISIONâ„¢ is its innovative biometric technology, providing a highly secure and state-of-the-art cashless experience. By employing sophisticated fingerprint and facial recognition for access, it guarantees accurate identification of registered users, thereby improving both security and overall user satisfaction. Additionally, this groundbreaking system is crafted to advance and adapt alongside the gaming landscape, which helps ensure that operators maintain their competitive edge in an ever-evolving marketplace. This commitment to growth positions NOVOVISIONâ„¢ as a vital ally for casinos striving to enhance their operational efficiency and customer engagement.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$990
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Alerts

Date Founded

2024

Company Location

Malta

Company Website

smartalerts.io

Company Facts

Organization Name

NOVOMATIC

Date Founded

1980

Company Location

Austria

Company Website

www.novomatic.com/en/novovision

Categories and Features

Categories and Features

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