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What is Smart Alerts?

Smart Alerts functions as a real-time operational intelligence platform specifically designed for iGaming operators. It delivers prompt and actionable notifications regarding critical incidents, including failed deposits, issues with the sign-up process, notable player actions, large wins, withdrawals, and instances of domain blacklisting. Users have the ability to tailor alerts according to their key performance indicators (KPIs), with notifications being sent directly to team members through platforms such as Telegram, while integrations with Slack and Teams are anticipated soon. The User Management Portal facilitates rapid configuration and provides operators with comprehensive control over alert settings, communication channels, and brand-oriented configurations. By detecting issues as they occur, Smart Alerts enables casino and sportsbook teams to reduce downtime, protect revenue, ensure regulatory compliance, and enhance the player experience—all without necessitating additional staff. This innovative solution not only optimizes operational efficiency but also allows teams to concentrate on providing outstanding service to their clients while effectively managing potential risks. In this way, Smart Alerts proves to be an invaluable asset in the fast-paced world of iGaming.

What is QCI?

Integrate your marketing, player development, and casino operations by merging customer data into one cohesive viewpoint. Equip your hosts to excel by utilizing actionable insights obtained from this consolidated data. Harness data-driven strategies to elevate and advance your business effectively. Simplify the management of complex marketing campaigns with a tailored, dependable tool that meets your unique requirements. This innovative solution is designed to manage loyalty program member data, monitor transactions, and much more within your venue. With this advanced technology, over 200,000 gaming machines globally are outfitted, contributing significantly to the annual gross gaming revenue that operators manage using QCI tools. Quick Custom Intelligence provides us with swift access to a wide array of slot analytics, allowing for nearly instantaneous data collection and analysis. This instant access to insights not only supports informed strategic decisions but also improves overall operational efficiency. By leveraging these capabilities, businesses can adapt quickly to market changes and enhance customer engagement.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$990
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smart Alerts

Date Founded

2024

Company Location

Malta

Company Website

smartalerts.io

Company Facts

Organization Name

Quick Custom Intelligence

Date Founded

2020

Company Location

United States

Company Website

quickcustomintelligence.com

Categories and Features

Categories and Features

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