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What is Smart Alerts?

Smart Alerts functions as a real-time operational intelligence platform specifically designed for iGaming operators. It delivers prompt and actionable notifications regarding critical incidents, including failed deposits, issues with the sign-up process, notable player actions, large wins, withdrawals, and instances of domain blacklisting. Users have the ability to tailor alerts according to their key performance indicators (KPIs), with notifications being sent directly to team members through platforms such as Telegram, while integrations with Slack and Teams are anticipated soon. The User Management Portal facilitates rapid configuration and provides operators with comprehensive control over alert settings, communication channels, and brand-oriented configurations. By detecting issues as they occur, Smart Alerts enables casino and sportsbook teams to reduce downtime, protect revenue, ensure regulatory compliance, and enhance the player experience—all without necessitating additional staff. This innovative solution not only optimizes operational efficiency but also allows teams to concentrate on providing outstanding service to their clients while effectively managing potential risks. In this way, Smart Alerts proves to be an invaluable asset in the fast-paced world of iGaming.

What is SOFTSWISS Casino Platform?

SOFTSWISS Casino Platform SOFTSWISS Casino Platform is a full-stack iGaming management platform designed to help online casino operators launch, manage, and scale their businesses across regulated markets. Trusted by 300+ operator brands, the platform brings core casino operations together within a single integrated infrastructure. Built for complex and high-volume iGaming operations, the Casino Platform provides operators with tools for player account management, payments, CRM, bonus management, fraud detection, compliance, and day-to-day casino administration. The platform is built on ISO 27001-certified infrastructure and has maintained 99.99% uptime across 14 years in production, providing the reliability required by established operators and growing casino brands. Player engagement capabilities are integrated directly into the platform and connected to live player data from launch. This enables operators to manage bonuses, communications, retention activities, and player journeys using real-time information without relying on disconnected systems. The Casino Platform can be used as the operational foundation of an online casino while integrating with other products, services, and third-party solutions required by the operator. Its scalable architecture is designed to support business growth, increasing player volumes, and expansion into regulated markets. Key Features Player account management Payment management CRM and player management Bonus engine Fraud detection and risk management Compliance tools Player engagement and retention tools Live player data Casino back-office management Third-party integrations Scalable infrastructure Support for regulated-market operations ISO 27001-certified infrastructure 99.99% uptime

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$990

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Smart Alerts

Date Founded

2024

Company Location

Malta

Company Website

smartalerts.io

Company Facts

Organization Name

SOFTSWISS

Date Founded

2009

Company Location

Malta

Company Website

www.softswiss.com/casino-platform/

Categories and Features

Casino Management

Not specified

Categories and Features

Casino Management

Not specified

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