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Optimize your front-desk functions with ease and efficiency, allowing for a greater emphasis on improving guest satisfaction. Maintain crucial guest data throughout their stay to build a customized guest profile that helps in quickly identifying returning guests. This capability enhances personalization and can be tailored to meet your specific operational requirements. Gather all reservations from various sources into one streamlined interface, which enables automatic booking creation for guests, alongside sending e-booking confirmations integrated with a payment gateway. Effortlessly set up multiple pricing structures, including those for promotions and specific customer segments, applying these preset rates to align with your guests' expectations without any complications. Improve housekeeping operations by automating duties such as inventory management and updates on room status, while ensuring smooth collaboration with other departments to prevent any errors that could lead to guest discontent. With a comprehensive suite of tools available, managing all facets of your hotel becomes a seamless process. Our platform features state-of-the-art technology tailored for the hospitality sector, ensuring that you remain competitive in the market. By leveraging these innovative capabilities, you can craft an unforgettable experience for your visitors, fostering loyalty and encouraging repeat visits. Ultimately, this holistic approach to hotel management not only enhances operational efficiency but also elevates the overall guest experience, driving long-term success for your establishment.
What is Cloud Hotel ERP?
Cloud Hotel ERP serves as a comprehensive solution tailored to manage hospitality operations in a systematic and efficient manner. Created to unite the realms of technology and the hotel industry, this cutting-edge ERP system seeks to enhance guest relations by securely handling customer data and boosting overall satisfaction. Targeted towards small hotels, resorts, and both independent and chain properties, the Hotel Management System (HMS) effectively reduces the manual effort involved in managing bookings and daily operations. Whether you operate a single room or a vast hotel network, this versatile software adapts seamlessly to meet your specific requirements. The front office dashboard of Cloud Hotel ERP offers real-time insights, enabling staff to focus more on engaging with guests. In addition, it includes features for check-in, check-out, housekeeping, and room service, which contribute to a smooth operational flow. By implementing Cloud Hotel ERP, hospitality businesses can not only enhance their efficiency but also elevate the level of guest satisfaction significantly. Additionally, the system’s user-friendly interface allows for easy navigation, making it accessible even for those who may not be technologically savvy.
Integrations Supported
AspDotNetStorefront
Git
Ionic
Microsoft SharePoint
MongoDB
MySQL
Net Control 2
Oracle Cloud Infrastructure
SQL Server
Integrations Supported
AspDotNetStorefront
Git
Ionic
Microsoft SharePoint
MongoDB
MySQL
Net Control 2
Oracle Cloud Infrastructure
SQL Server
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$1.5 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Smart Finder
Date Founded
1997
Company Location
Thailand
Company Website
smartfinder.asia/
Company Facts
Organization Name
QwickSoft Solutions
Date Founded
2013
Company Location
India
Company Website
www.qwicksoft.com/open-source-hotel-management-system-software.html
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental