Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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QEvalManual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.
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Fixed Asset ProFixed Asset Pro is an all-inclusive and cost-effective software solution designed for fixed asset depreciation management. It caters to small and medium-sized enterprises, organizations, and accounting professionals seeking to enhance their depreciation tracking, generate insightful reports, and move away from the complications associated with spreadsheets and outdated software systems. - There are no restrictions on the number of assets or entities that can be managed. - The system supports both Book and Tax depreciation with 68 different methods across 6 distinct books, accommodating half-year, mid-month, and mid-quarter conventions, along with options for Bonus and Section 179 deductions, among others. - Users can monitor assets and their depreciation throughout the entire fixed asset life cycle, from Construction in Progress (CIP) to final disposal. - The platform helps maintain an accurate inventory of all assets. - It offers comprehensive reporting tools tailored for accounting, tax, and management purposes. - The software is regularly updated to comply with the latest changes in tax and accounting regulations. By optimizing workflow processes, users can keep precise asset records throughout their entire lifecycle, ensure maximum tax benefits, generate current reports, and avoid the frustrations of spreadsheet management. Additionally, Fixed Asset Pro enhances efficiency and accuracy in financial reporting, making it an essential tool for businesses looking to simplify their asset management.
What is Smart Laboratory?
Smart Laboratory offers an easy-to-use, cloud-based pathology software specifically designed for small to medium-sized laboratories. For the first six months, users can access the software for free, which is packed with numerous features that enhance both the efficiency and accuracy of laboratory operations.
Our comprehensive online pathology management solution streamlines everything from sample tracking to detailed reporting, thereby optimizing your workflow. Additionally, we provide an economical option with a free version available for users who wish to keep their costs down. The software is crafted to ensure that all team members can quickly adapt, thus improving overall accessibility. With only a few clicks, you can create precise pathology reports, which significantly boosts the efficiency and accuracy of your processes, allowing your lab to concentrate on delivering high-quality service. This user-friendly platform truly transforms how laboratories operate, making it easier than ever to maintain exceptional standards in patient care.
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OneLABz serves as a holistic management solution tailored for pathology laboratories. This online platform enhances all aspects of lab operations, fully automating processes from the point of sample collection to the online, email, or SMS delivery of test results. The Pathology Lab Management System emphasizes operational efficiency through quick reporting and electronic medical record functionalities. It boasts a secure and robust interface that aids in managing patient information, registering doctors and employees, overseeing automated chemical stock, and controlling user access. Furthermore, it monitors lab expenses and collected samples while producing a variety of reports, thereby promoting both transparency and profitability. By adopting this software, pathology labs can notably decrease expenses and boost their overall operational effectiveness, ensuring a smooth integration of all laboratory functions. This cutting-edge solution not only streamlines workflows for lab personnel but also significantly improves the patient experience by delivering results promptly and accurately. Ultimately, OneLABz redefines how pathology labs operate, leading to superior service and outcomes for all stakeholders involved.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
₹4900/year
Free Trial Offered?
Free Version
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OneIon Media & Software
Date Founded
2019
Company Location
India
Company Website
oneionmedia.com
Company Facts
Organization Name
TechXect
Date Founded
2010
Company Location
United Kingdom
Company Website
www.techxect.com
Categories and Features
Categories and Features
Lab Inventory Management
Barcode Scanning
Expiration Date Management
Purchasing
Reorder Management
Sample Management
Supply Management
Usage Tracking
Vendor Management
LIMS
Audit Trail
Certificates of Analysis
Data Import / Export
Electronic Laboratory Notebook
Inventory Management
Lab Instrument Interface
Reporting & Statistics
Sample Tracking
Specification Management
Workflow Management