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Ratings and Reviews 0 Ratings
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What is SmartBip?
SmartBip functions as a Middleware/API Gateway, enabling efficient communication between a retailer's internal systems and both App and Web interfaces, which significantly boosts the effectiveness and security of their interactions. Founded in 2012 by Alessandro Tiretta, who continues to contribute his expertise in the retail sector, RetAPPs was created with the belief that traditional brick-and-mortar stores could utilize innovative technologies to compete effectively against online retailers, thereby improving customer engagement and loyalty while meeting the changing needs of manufacturers. Current data reinforces this belief, demonstrating the power of such tools in the retail environment. RetAPPs positions itself as the best partner for traditional retailers, delivering a holistic digital solution that supports them throughout their entire digitization process, ultimately driving their success. To fulfill this vision, we designed SmartBip, a proprietary technology that can transform any point of sale into a dynamic multi-channel e-commerce platform, empowering retailers to excel in a challenging market. This groundbreaking innovation not only optimizes operational workflows but also enriches the shopping experience for customers, ensuring that retailers can maintain their relevance in an ever-evolving digital landscape. Furthermore, as customer preferences shift towards online shopping, it becomes increasingly vital for retailers to adopt such comprehensive solutions to stay competitive.
What is Brick & Click?
Brick & Click is recognized as the only Digital Retailing Platform that flawlessly merges digital operations with outstanding engagement across both physical and online shopping environments. As the Digital Revolution reshapes consumer behavior, it becomes crucial for retailers to engage their clientele using sophisticated Unified Commerce features. Our unique emphasis on delivering in-depth insights and our extensive expertise in Retail Systems of Engagement clearly set us apart from our rivals. Our software for multi-channel retail empowers brands to not just maintain but also enhance their customer interactions, offering tailored and seamless omnichannel retail experiences. Furthermore, our Retail Center of Excellence brings together skilled professionals, streamlined processes, and cutting-edge technology to boost domain knowledge and promote innovative solutions, leveraging tools like Microsoft Dynamics AX Retail, Hybris, Business Intelligence, Analytics, and Mobility Solutions. This collaborative strategy not only drives us to redefine benchmarks of retail excellence but also fosters significant outcomes for our partners, ensuring they remain competitive in a rapidly changing marketplace. By prioritizing innovation and customer engagement, we are committed to helping our clients thrive in the modern retail landscape.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RetAPPs
Date Founded
2012
Company Location
Italy
Company Website
www.retapps.com
Company Facts
Organization Name
Sonata Software
Date Founded
1986
Company Location
India
Company Website
www.sonata-software.com/ip/industry-platforms/brick-click
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce